60 Nursing Home Patients Sickened By Norovirus

More than 60 patients at the Good Shepherd Nursing Home in Ohio have become ill after contracting norovirus.  According to the Ohio Department of Health the norovirus outbreak occurred sometime around January 15th.

It is unclear what triggered this norovirus outbreak, but norovirus is highly contagious and can be spread through feces, vomit or food poisoning.  In order to reduce episodes of norovirus, it is important to regularly wash hand and follow common sense sanitation guidelines.

Most people with norovirus initially have a bad stomach ache followed by nausea, vomiting or diarrhea.  Norovirus in the elderly can be particularly problematic because many of the symptoms result in dehydration.  By some accounts, norovirus claims the lives of more than 500 people each year.

Read more about this norovirus outbreak in an Ohio Nursing Home here.

 

 

Related Nursing Homes Abuse Blog Entries:

MRSA In Nursing Homes On The Rise Amongst Residents & Staff

Food Safety

Elderly Nursing Home Patients Are Particularly Susceptible To Illness Related To Contaminated Food

Medicare Standards Require Nursing Home Patients To Be Transported Safely

Emergency medical and transportation services are a necessary component of a comprehensive medical care program. Ambulance services can be provided by: volunteer, municipal, private, independent and institutional providers. All providers must meet requirements set by State and local laws in order to ensure adequate services and safe transport. 

According the U.S. Census Bureau, the population of people 65 and older is expected to double between 2000 and 2030. In the year 2020, there will be 10,000 people each day turning 65. As the population of people age 65 and older increases, there will be more people who require emergency medical and non-emergency transport services. Because many seniors have disabilities or limited mobility that make them particularly susceptable to injury during transport, it is important that companies strictly adhere the applicable standards of care. 

Many seniors rely on medical transportation provided by nursing homes and private ambulance companies to get to vital services such as:

  • Physical therapy
  • Dialysis
  • Surgery
  • Doctors appointments

Some state legislatures, such as Illinois, have attempted to address the need for medical transportation in rural areas by passing legislation to increase the resources available for emergency and non-emergency transportation. The Illinois General Assembly (ILGA) passed the Regional Ambulance Services Law (55 ILCS 110) to improve the delivery of health care services in rural areas. This law allows regional ambulance systems the right to use private ambulance services to expand the regional ambulance services. 

Private ambulances provide emergency medical and transport services. They transport patients from one hospital to another, to a nursing home, to another special-care center, from hospital to home, and they also answer emergency calls. In addition, some hospitals and nursing homes operate their own ambulances. Many private ambulances will deliver people to the hospital of their choice, unlike city ambulances which usually have to take people to a designated hospital, typically the nearest.

The only transportation service that Medicare (under Medicare Part B) pays for is ambulance services in severe medical situations such as life-threatening emergencies or when dealing with bedridden patients. However, Medicaid may pay for transportation services to get you to a medical appointment if you are eligible. In Chicago, the Chicago Department of Senior Service’s Transportation Program assists older adults who need medical transportation to receive life-sustaining treatments. 

According to the Medicare Benefit Policy Manual, ambulances must be designed and equipped to respond to medical emergencies and transport patients in non-emergency situations. These ambulances must contain: a stretcher, linens, emergency medical supplies, oxygen equipment, other lifesaving emergency medical equipment and be equipped with: emergency warning lights, sirens, and telecommunications equipment.

Basic Life Support (BLS) ambulances must be staffed by at least two people, at least one of whom is certified as an emergency medical technician (EMT). Advance Life Support (ALS) vehicles must also be staffed by at least two people, one of whom is certified as an EMT-Intermediate or EMT-Paramedic. The ambulance must submit a statement and documentary evidence that the vehicle and crew meet all Medicare, State, and local requirements. 

In order for Medicare to cover ambulance transport, the ambulance services must be “medically necessary and reasonable.” Ambulance transport is medically necessary when no other method of transportation could be used without endangering the health of the patient. This includes transport for patients who are bed-confined, which means that the patient is unable to get out of bed without assistance, unable to ambulate, and unable to sit in a chair or wheelchair. In addition, the medical transport must be to obtain or return from a Medicare covered service.  

Furthermore, Medicare only covers ambulance transports to the nearest appropriate facility, as well as return transport. This means that you cannot always be transported to your personal physician or hospital of choice, if it is not the closest reasonable facility. Medicare covers transport to the following destinations: hospital, critical access hospital (CAH), skilled nursing facility (SNF), beneficiary’s home, and dialysis facility. 

The Medicare Fee Schedule (FS) applies to app ambulance services including volunteer, municipal, private, independent and institutional providers. The FS equals a base rate for the level of service plus payment for mileage and applicable adjustment factors. 

Oftentimes, ambulance transport of nursing home residents qualifies under Medicare coverage because the transport is medically necessary or the resident is confined to a bed. Medicare does not have a pre-authorization process for ambulance services to determine whether Medicare coverage may apply. Therefore, nursing home facilities must be familiar with Medicare requirements to ensure that a resident does not incur additional costs. 

Regardless of the circumstances in which you utilize medical transport services, you have a right to be transported safely.  If you believe that your injury is related to negligence during medical transport, we will use the applicable laws in your area to work for you.  Put our experience representing people who have suffered an injury during medical transport to work for you today.  Free consultations with experienced lawyers.  (888) 424-5757

Thank you to Heather Keil, J.D. for her assistance with this Nursing Homes Abuse Blog entry.

Resources:

Illinois General Assembly: Regional Ambulance Services Law

Medicare: Transportation Services Overview

New York Times: Private Ambulances, When to Use Them

U.S. Department of Labor: Bureau of Labor Statistics: Emergency Medical Technicians and Paramedics

Medicare Benefit Policy Manual: Ch. 10 Ambulance Services

Improper Drug Dosage, Wrong Medication, Interactions With Other Drugs.... May Be The Result Of Pharmaceutical Malpractice

Prescription drugs are invaluable tools in the practice of medicine, used to treat numerous illnesses and diseases. However, prescription errors can result in serious injury and death. In the United States, about 1.5 million preventable adverse drug events occur every year.

Pharmaceutical malpractice can occur when a doctor prescribes the wrong medication or incorrect dose or when a pharmacist fills the wrong medication or dosage. The National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP) defines a medication error as:

"A medication error is any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the health care professional, patient, or consumer. Such events may be related to professional practice, health care products, procedures, and systems, including prescribing; order communication; product labeling, packaging, and nomenclature; compounding; dispensing; distribution; administration; education; monitoring; and use."

These pharmaceutical errors can result in serious health complications including allergic reactions, organ damage caused by an overdose, infection, stroke, heart failure, and even death. Doctors and pharmacists must follow strict regulations in order to prevent mistakes. In Illinois, the Pharmacy Practice Act (225 ILCS 85) regulates the practice of pharmacy in Illinois. 

Types of Pharmaceutical Errors

  • Adverse Drug Side Effects
  • Incorrectly Filling A Prescription
  • Incorrect Labeling
  • Incorrect Dosage
  • Drug Interactions
  • Incorrect instructions regarding usage

Drug Side Effects

Many prescription medications have serious side effects that should be considered before taking them. Some serious and common side effects include: allergic reactions, heart problems, liver and kidney failure, weight gain/loss, and psychological effects. The doctor prescribing your medication should consider the pros and cons of prescribing the medication as opposed to leaving the condition untreated or prescribing a different medication. 

When considering whether to prescribe a drug with serious side effects, the doctor should consider your full medical history and information to determine whether you can handle the side effects. Also, when filling a prescription order, pharmacists have a duty to advise you about any side effects that might accompany the use of the prescription medication. 

Incorrect Prescription

Medication errors can result when there is a miscommunication of drug orders. This can involve poor handwriting, confusion between drugs with similar names, misuse of zeroes and decimal points, confusion of metric and other dosing units, and inappropriate abbreviations. As many people know, doctor’s handwriting is often times little more than a scrawl or scribble. 

Doctors must take reasonable care in correctly and accurately writing prescriptions. One way to reduce the chance of prescription errors is to use electronic prescriptions, removing the risk of errors associated with poor handwriting. However, mistakes can still occur when a doctor types in the wrong prescription order. Therefore, doctors should take extra care when prescribing medications to ensure that no transcribing errors have occurred. 

Medication errors can also occur when doctors take incomplete patient information. For example, the doctor might not know about the patient’s allergies, any other medications the patient is taking, previous diagnoses, and lab results. Doctors perform best when fully informed about the patient’s history and information. Doctors should ensure that they have a patient’s complete and up to date information before prescribing medication, in order to cut down on medication errors

Incorrect Labeling

Pharmacists must ensure that medications have correct labels before selling them to patients. Prescription medication labels should include the name of the drug it contains, the amount to be taken, the time of day to take the medication, and any warnings while taking the drug. When prescription medications are labeled incorrectly, you may end up taking the wrong drug, the wrong dose, the wrong time, or be unaware of warnings about what foods, beverages, or activities to avoid while taking the drug. 

These mistakes can result in serious complications including liver or kidney damage or death or not receiving the full benefit of the drug’s intended purpose. Even when pharmacists include the correct information on the label, they should go over the recommended dosage, procedures, and warnings to ensure that you understand how to safely and correctly take the medication. This is especially important with older adults who may be unable to read the label.  

Incorrect Dosage

Prescription medications have more serious dangers associated with them than over the counter (OTC) drugs. Therefore, it is important that pharmacists issue the correct drug (the one the doctor prescribed) at the correct dose. Errors in filling prescriptions can result from similar-looking pills, difficult to read physician handwriting, and rushed work at pharmacies. Pharmacists must exercise reasonable care when filling each and every prescription order to ensure that you receive the highest standard of care and avoid injury. 

In Illinois, registered pharmacy technicians may, under the supervision of a pharmacist, assist in the dispensing process, offer counseling, and receive new verbal prescription orders (225 ILCS 85/9 – Registration as pharmacy technician). Depending on the pace of business at the pharmacy, these pharmacy technicians might not receive proper supervision to ensure the highest standard of care. 

These mistakes can also cause serious medical complications, either because you take too much or too little of a drug or even taking the wrong drug. Many prescription medications treat serious illness and disease, and besides the risks associated with taking the wrong drug or the wrong dose, are the risks associated with not treating the illness or disease that prompted your doctor to give you a prescription in the first place. 

Adverse Drug Interactions

Many people, especially older adults, take multiple prescription medications, which are commonly prescribed my multiple doctors. However, problems can occur because the doctors prescribing these medications might not know about the other drugs you are taking. 

This can lead to serious complications stemming from drug interactions. Drug-drug interactions are not the only type of potentially dangerous drug interactions; there can also be drug interactions with foods, beverages, and dietary supplements. 

There are three main types of drug interactions:

  • Drugs with food and beverages
  • Drugs with dietary supplements
  • Drugs with other drugs

Drug interactions can reduce the effectiveness of drugs, cause unexpected side effects, or increase the action of a particular drug. Drug interactions with food and beverages might result in delayed, decreased, or enhanced absorption of a medication. Dietary supplements can also cause a variety of drug interactions, and with fifty percent of American adults using dietary supplements (vitamins, minerals, amino acids, herbs or botanicals) on a regular basis, the risk of negative drug interactions is high. 

For example, St. John’s Wort can reduce the concentration of medications in the blood; Vitamin E can increase anti-clotting activity and cause increased risk of bleeding when taken with blood-thinning medication; Ginseng can enhance the bleeding effects of aspirin and ibuprofen; and Ginkgo Biloba can decrease the effectiveness of anticonvulsant therapy. Drug-drug interactions can cause adverse drug reactions. 

The rate of adverse drug reactions increases significantly when a patient is on four or more medications. This is especially worrisome because almost 40% of Americans receive prescriptions for four or more medications. 

Because pharmacists fill prescriptions issued by multiple doctors, they are in the best position to catch potentially harmful drug interactions. However, some people use more than one pharmacy for their drug needs. Therefore, in order to avoid problems with drug interactions, you should use one pharmacy for all of your medications and keep a record of all prescription drugs, over the counter (OTC) drugs, and dietary supplements that you take. 

Nursing home staff must take extra precautions when distributing new prescription medications to nursing home residents. Many nursing home residents are on multiple medications for a variety of physical and mental conditions that are best treated with prescription drugs. These residents might be under the supervision of multiple doctors, and it is the nursing home’s responsibility to ensure that the doctors are aware of all the resident’s medications and changes in condition in order to avoid serious medical complications. 

Physician & Pharmacists Duty To Use Reasonable Care

Pharmacists and doctors have a duty to exercise reasonable care in prescribing and filling prescription drugs. When this duty is breached, serious injuries and even death can occur. Elderly adults are particularly susceptible to injuries stemming from pharmaceutical medication errors because many older adults take multiple medications. Furthermore, many older adults see multiple doctors for specialized care to treat specific injuries or illnesses. 

The increased number of prescription drugs and multiple drug providers can increase the likelihood for a pharmaceutical error. Older adults are also less able to prevent pharmaceutical errors because they might be less able to read the labels and warnings, be less able to understand the medication labels, and might be unable to provide doctors with a complete list of medications or medical information. Many older adults, especially those in nursing homes, rely on other people to fulfill their prescription needs. Therefore, additional care and caution must be taken when prescribing medications to older adults, especially those who rely on nursing home staff for medications and activities of daily living. 

If you or a member of your family has suffered injury because of a pharmaceutical error, you can bring a pharmaceutical malpractice or negligence action. In addition, if the worst occurs and the pharmaceutical malpractice results in the death of a loved one, you may also be entitled to bring a wrongful death action

Speak to our experienced pharmaceutical error lawyers about your case for free today.  Nationwide service.  (888) 424-5757

Resources:

FDA: Avoiding Drug Interactions

National Coordinating Council for Medication Error Reporting and Prevention

Adverse Drug Event Reporting: The Roles of Consumers and Health-Care Professionals

Illinois General Assembly – 225 ILCS 85/9 Registration as pharmacy technician

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Diabetic Ketoacidosis Is An Under-Appreciated Danger Facing Many Nursing Home Patients

Diabetes is a serious illness affecting many nursing home residents.  Diabetics face an increased risk for a variety of health problems and complications, including ketoacidosis.  Diabetic ketoacidosis is a dangerous complication of diabetes that occurs when you don’t have enough insulin in your body.  This serious complication is more common in people who have type 1 diabetes, rather than type 2 diabetes. 

Diabetic ketoacidosis develops when you have too little insulin in your body, raising your blood sugar level.  This causes your body to break down fat for energy, creating toxic acids known as ketones.  If left untreated, this can cause you to lose consciousness and even result in death.  Symptoms develop quickly and include:

  • Excessive thirst
  • Frequent urination
  • Nausea and vomiting
  • Abdominal pain
  • Loss of appetite
  • Weakness or fatigue
  • Shortness of breath
  • Fruity-scented breath
  • Confusion. 

Doctors can test for high blood sugar level and high ketone level in your urine in order to confirm ketoacidosis. 

Ketoacidosis is commonly triggered by an illness or a problem with insulin therapy.  Elderly diabetic nursing home residents are more susceptible to infection and other illnesses, which in turn puts them at greater risk for developing ketoacidosis.  However, the risk of ketoacidosis is highest if you are age 19 or younger and suffering from type 1 diabetes.  Other possible triggers include: stress, physical or emotional trauma, high fever, surgery, heart attack, stroke, and alcohol or drug abuse. 

Treatment of ketoacidosis is done with fluid replacement, electrolyte replacement, and insulin therapy.  These very treatments that are used to correct ketoacidosis are also the source of most ketoacidosis complications.  These complications include: low blood sugar (hypoglycemia), low potassium (hypokalemia), and swelling of the brain (cerebral edema). 

The best way to prevent ketoacidosis is to properly manage your diabetes with healthy eating and physical activity as well as monitoring your blood sugar level to ensure that it remains within your target range. 

Many nursing home residents rely on nursing home staff to properly monitor their blood sugar level and adjust insulin dosage as needed as well as provide healthy and well-balanced meals.  Therefore, it is important that nursing homes develop care plans to provide adequate care and services to manage diabetic residents.  Most diabetic complications develop faster in elderly diabetics with poor glycemic control.

Diabetes in the Elderly

Diabetes is a serious disease that can cause many complications for elderly diabetics.  Ketoacidosis and other diabetic complications require that nursing home staff take special precautions to properly monitor diabetic residents and ensure that they receive necessary care and services to attain and maintain the highest quality of life possible. 

If you worry that a nursing home facility is not providing adequate care to manage your diabetes, it is important that you take immediate action to get your diabetes under control and prevent medical problems and complications. 

Resources:

Medicine Net: Ketoacidosis

Diabetes Disease: Ketoacidosis

Journal of Geriatric and Gerontology: Diabetes in the Elderly

Resident Grand Rounds: Diagnosis and Management of Diabetic Ketoacidosis in Adults

Nursing Homes Abuse Blog:

Nursing Homes Must Be Prepared To Handle Diabetic Patients

Never Event #3: Poorly Controlled Blood Sugar, Hyperglycemia & Hypoglycemia

Investigation Determines Serious Safety Violations At Sunrise Assisted Living Facilities That Threaten Patient Safety

The Georgia Department of Human Resources has been busy investigating serious safety infractions at several Sunrise Senior Living facilities in the Atlanta, GA metro area.  According to an investigation initiated by CBS Atlanta News, problems abound at this national chain of assisted living facilities.

CBS Atlanta News began to scrutinize patient care at Sunrise facilities after a scabies outbreak at Sunrise in Dunwoody.  The television station's investigation further revealed:

Brighton Gardens of Dunwoody; Staff at Brighton Gardens were cited for failing to follow protocol for emergency situations after staff failed to implement CPR for an unresponsive patient who wished to be resuscitated.  State authorities imposed a $1,000 per day fine against the facility until changes were made.

Sunrise of Decatur: Georgia investigators fined the facility $601 after they determined the facility failed to provide protective care and watchful oversight of a patient.

Brighton Gardens of Vinings; The assisted living facility was fined $300 for failing to provide individual residents with protective care and watchful oversight.

Although many assisted living facilities provide similar care as their nursing home counterparts, in many states they still remain loosely regulated.  Hopefully, as more information regarding safety violations becomes public, there will be a demand for increased regulation and transparency. 

Related:

Nursing Home Negligence Lawsuit Claims Sunrise Senior Living Failed To Supervise Resident During Field Trip

Assisted Living Fall Leads To Wrongful Death Lawsuit 

Nursing Home Sued Following Death Of Resident In Fall

Caring For The Elderly Pays... Especially If You Own The Nursing Home

Are Nursing Homes Required To Have Certain Numbers Of Staff?

"Are nursing homes required to have certain numbers of staff"

-Edward, Highland Park, IL

Illinois does not require a specific staff to patient ratio for Illinois nursing home facilities.  The responsibility lies on each facility to determine the staffing needs to meet the needs of its residents.  (Section 300.1230 – Staffing)  The Administrative Code requires that a sufficient number of staff remain on duty for all hours of the day to provide services that meet the total needs of the residents.  (Administrative Code Part 300 – Skilled Nursing and Intermediate Care Facilities Code) 

Staffing is based on the needs of the residents and is determined by determining the number of hours of nursing time each resident needs on each shift of the day.  This determination must be made separately for both licensed and unlicensed nursing personnel.  The number and categories of personnel that should be provided is based on:

  • Number of residents
  • Amount and kind of care required to meet the needs of all residents at all times
  • Size, physical condition, and layout of building including proximity to resident rooms
  •  Medical orders (Section 300.1230 – Staffing)

The Skilled Nursing and Intermediate Care Facilities Code provides examples for how to compute staffing needs for a 100 bed Skilled Nursing Facility, based on the considerations listed above (see Resources below). 

The facility must provide the necessary care and services to attain or maintain the highest level of physical, mental, and psychological well-being of the residents.  (Section 300.1210 – General Requirements for Nursing and Personal Care) 

Each facility must have a director of nursing services (DON) who is a registered nurse and is a full-time employee on duty a minimum of 36 hours, four days a week, with at least 50% of their hours scheduled between 7 A.M. and 7 P.M.  In facilities with 100 or more occupied beds, there must also be an assistant director of nursing (ADON), on duty a minimum of 36 hours, four days a week.  For all shifts, there must be a licensed nurse designated as being in charge of nursing services when neither the DON nor the ADON are on duty.  The facility must also have a minimum of one staff member awake and ready at all times.

Resources:

Illinois Nursing Home Care Act

Administrative Code – Part 300 – Skilled Nursing and Intermediate Care Facilities Code

Section 300.1210 – General Requirements for Nursing and Personal Care

Section 300.1230 – Staffing – (p) – Example of Staffing Calculations

A)        Total Minimum Hours of Care Needed


Level of Care

# of Residents

 

Total Hrs. Needed/Day Per Resident

 

Total Hrs. Needed/Day Per Facility

Skilled

25

[times]

2.5

=

62.5

General ICF

50

[times]

1.7

=

85.0

Light ICF

25

[times]

1.0

=

25.0

 

Total hours needed

 

172.5

 

B)        Minimum Total Hours Needed Per Shift

 

Shift

Total Hrs. Per Day

 

Minimum Percent

 

Total Hrs. Needed

7-3

172.5

[times]

45%

 

77.6

3-11

172.5

[times]

35%

 

60.4

11-7

172.5

[times]

20%

 

34.5

 

 

 

100%

 

172.5

 

 

 

 

 

 

 

 

 

C)        Licensed Nurse Coverage

 

Shift

Minimum Hrs. Per Shift

 

Minimum Percent

 

Minimum Nurse Hours Required

7-3

77.6

[times]

20%

 

15.5

3-11

60.4

[times]

20%

 

12.1

11-7

34.5

[times]

20%

 

6.9

 

D)        Licensed Nurses Required

 

Shift

Minimum Nurse Hrs. Required

 

Hrs. Worked Per Shift

 

# of Nurses Needed

7-3

15.5

[divided by]

8

=

1.93 (2)

3-11

12.1

[divided by]

8

=

1.51 (1.5)

11-7

6.9

[divided by]

8

=

0.86 (1)

 

E)         Nurse Aide/Orderly Coverage

 

Shift

Minimum Nurse Hrs. Required

 

Hrs. Worked Per Shift

 

# of Nurses Needed

7-3

77.6

[minus]

15.6

=

        62.1

3-11

60.4

[minus]

12.1

=

        48.3

11-7

34.5

[minus]

6.9

=

        27.6

 

 

F)         Nurse Aides/Orderlies Required

Related Nursing Homes Abuse Blog Entries:

Nurses Admit To Problems At Nursing Homes

High Staff Turnover Rates Plague Most Nursing Homes

A Recipe For Danger: Nursing Shortage Could Reach 1M By 2020 

Under-staffing At Nursing Home Blamed For Pressure Ulcer, Infection & Subsequent Death

The son of a deceased nursing home patient blames 'under-staffing' as the primary reason why his mother fell and subsequently developed pressure ulcers.  Gary Brown filed a lawsuit against a county operated nursing home in Nebraska on behalf of his deceased mother's estate.

In addition to under-staffing, the lawsuit alleges the facility allowed his mother to develop pressure ulcers (also referred to as pressure sores, decubitus ulcers or bed sores) during her recovery from a fall at the facility. Despite the fact that the pressure ulcers progressed and became infected, the facility also allegedly failed to notify the woman's personal physician.  Lastly, it is claimed that the pressure sores contributed to the patient's death.

Read more about this lawsuit due to development of pressure ulcers here.

Nursing Homes Obligation To Prevent Pressure Ulcers

Nursing homes must develop a customized program to prevent and monitor each resident's risk for developing pressure ulcers.  Unfortunately, at facilities that are inadequately staffed, many of the preventative measures set forth in a care plan are not complied with.

Pressure ulcers may develop when a patient is left in one position for a long period of time. Consequently, many nursing home patients need to be 'turned' on a regular basis.  Many facilities have charts to help staff keep track of the re-positioning schedule for each resident.

To minimize development of pressure ulcers, nursing home residents should be:

  • Cleaned regularly with mild soap and lukewarm water
  • Moisturized daily
  • Kept dry and clean-- especially kept free from urine and feces
  • Rotated on schedule to prevent the build up of pressure from one area of the body
  • Encouraged to get proper nutrition and hydration
  • Kept the bed elevation as low as possible- this reduces pressure on the sacrum and buttocks

Related Nursing Homes Abuse Blog Entries

Government Report Confirms Pressure Ulcers Harm All Nursing Home Residents; Regardless Of Race, Sex or Age

Nursing Home Visits. An Opportunity To Conduct Your Own Inspection.

In For Rehab. Out With Bedsores.

Bed Sore Resources

Bed Sore Treatment Specialists

Hidden Camera Catches Nursing Home Worker Abusing Paralyzed Stroke Patient

First-degree felony abuse charges have been filed against a nurses aide at Castle Pines Retirement Home in Lufkin, TX.  The aide identified as Johnetta Dashaw Phillips, was responsible for caring for a patient who was left paralyzed from a stroke and suffers from dementia. 

Despite earlier complaints of abuse by the patient's husband to administrators at Castle Pines, the facility claimed it was unable to take any action because the disabled wife was unable to identify her abuser.

Consequently, the husband set up a hidden video camera in his wife's room.  The camera recorded two incidents of abuse:

  • In June, the video revealed Phillips striking the woman three times to get her out of her wheelchair and then throwing her into her bed
  • In July, the video revealed Phillips using a doll to hit the wife in the chest

Even when confronted with the video, Phillips claimed she was acting in self-defense.  Currently, Phillips is in the Angelina County Jail, unable to satisfy the $100,000 bail.  Read more about this incident involving a Texas nursing home here.

Related Nursing Homes Abuse Blog Entries:

Just Do It. Photograph Everything

What Steps Should I Take Before Meeting With A Nursing Home Lawyer?

Hidden Camera Reveals Caretaker Abuse By Nursing Home Worker

Video: New York Nursing Home Worker Caught On Tape

Family Claims Assisted Living Facilities Neglect Resulted In Death Of Mentally Disabled Woman

The family of a 51-year-old woman with cerebral palsy has brought a lawsuit against the assisted living facility where she was a patient.  The lawsuit alleges that Country Crossing Assisted Living Facility (Georgia) failed to properly care for the mentally disabled woman during the course of her four year stay and intentionally hid her physical condition from her family.

The wrongful death lawsuit alleges that the assisted living facilities neglect resulted in severe malnourishment and advanced pressure sores.   Quoting a nurse who used to work at the facility, the lawsuit further alleges that the facility failed to train new employees and keep records related to the patients medical treatment.

A Georgia jury will soon decide if the allegations of poor care are indeed true as the case is set to go to trial in the Walker County Courthouse.  Read more about this lawsuit against a Georgia assisted living facility here.

My take on this lawsuit:

As a personal injury lawyer who is involved in many cases involving claims against nursing homes and assisted living facilities, I imagine that this assisted living facility will claim that the woman's family failed to properly look after her.  While this claim may seem cold-hearted (and it is), jurors typically have a difficult time awarding money to an estranged family.  

Litigation issues aside, I strongly believe that patients receive superior care when their family actively participates in their care and visits on a regular basis.  Like it or not, staff notice a families presence and tend to provide more care to the patients with an active group of visitors.  

Related Nursing Homes Abuse Blog Entries:

Despite Their Avoidability, Bed Sores Continue To Plague Nursing Home & Hospital Patients In All Demographics

Grim Details Emerge Regarding Malnutrition In Kentucky Nursing Home

Wrongful Death

Mentally Disabled Patients Are Easy Targets For Abuse In Institutional Settings

People who suffer from mental impairments are particularly vulnerable to abuse and exploitation including physical abuse, sexual abuse, neglect, and financial exploitation. 

A mental impairment is any mental or psychological disorder, such as mental retardation, organic brain syndrome (diseases that cause decreased mental functions), emotional or mental illness, and specific learning disabilities

Caregiving can be very stressful because caring for a person with a mental impairment can require a lot of time, work, and money. Sometimes this stress can cause caregivers to provide inadequate care or even abuse the mentally impaired person. This can put the mentally impaired at increased risk for neglect and abuse compared with other nursing home patients. 

In 2001, President Bush established the President’s New Freedom Commission on Mental Health. The Commission’s Interim Report to the President, it declared that “the mental health delivery system is fragmented and in disarray” and described the lack of care for older adults with mental illnesses. The Final Report contains an entire chapter on older adults and mental health. The Report states that “a substantial proportion of the population 55 and older – almost 20 percent of this age group – experience specific mental disorders that are not part of ‘normal’ aging.” 

There are several laws and programs in place to protect this vulnerable population of people who suffer from mental impairments in order to ensure that their rights are protected and they receive the best quality of care possible.

The Americans with Disabilities Act (“ADA”) is in place to ensure that people with disabilities have legal protection against discrimination in the workplace, housing, and residential settings, public programs, and telecommunications. According to the ADA, you have a disability if you have at least one of the following:

  • A physical or mental impairment that substantially limits one or more major life activities
  • A record of such an impairment
  • You are regarded as having such an impairment

In Illinois, there are several laws and programs in place to help protect people with disabilities. These include:

  • The Illinois Guardianship & Advocacy Commission
  • The Domestic Abuse Project
  • Illinois Domestic Violence Act
  • Illinois Criminal Code

The Illinois Guardianship and Advocacy Commission protects the rights and promotes the welfare of people with disabilities. There are three divisions: Office of the State Guardian (“OSG”), the Legal Advocacy Service (“LAS”), and the Human Rights Authority (“HRA”). The OSG is appointed by the courts as a guardian for persons with disabilities as a last resort, when no other guardian is available. The LAS represents people with disabilities and hearings to enforce their rights. Lastly, the HRA investigates alleged rights violations by providers against people with disabilities. 

The Domestic Abuse Program is administered by the Illinois Department of Human Services-Office of Rehabilitation Services (“ORS”). It provides a telephone number for people to report alleged or suspected abuse, neglect, or exploitation of an adult with disabilities. The program then investigates the reports and provides assistance to the abused person.   

The Illinois Domestic Violence Act (750 ILCS 60) protects adults with disabilities from abuse, neglect, or exploitation from a family member, household member, personal assistant, or any other person who has assumed responsibility to provide care. A judge can enter an Order of Protection (“OOP”) if they determine that abuse, neglect, or exploitation has occurred in order to prevent further abuse and provide compensation or other remedies. 

The Illinois Criminal Code (720 ILCS 5) provides criminal penalties for offenses including neglect, financial exploitation, assault, battery, sexual abuse, and home repair fraud. If certain crimes are committed against persons with disabilities, more severe penalties may be imposed (examples include: 720 ILCS 5/9-1(b)(17) murder of a person with a disability; 720 ILCS 5/11-9.5 Sexual Misconduct with a person with a disability; 720 ILCS 5/12-7.1 Hate Crime; 720 ILCS 5/12-19 Abuse and Criminal Neglect of a Long Term Care Facility Resident; 720 ILCS 5/12-21 Criminal abuse or neglect of an elderly person or person with a disability; 720 ILCS 5/16-1.3 Financial exploitation of an elderly person or a person with a disability). The Code also includes laws which make certain actions against persons with disabilities a crime, where those same actions when committed against persons without disabilities are not considered a crime. 

In addition, each State has a protection and advocacy agency that receives funding from the federal Center for Mental Health Services (“CMS”) (Protection and Advocacy for Individuals with Mental Illness Program (“PAIMI”)) in order to protect and advocate for the rights of people with mental illness and to investigate reports of abuse and neglect in facilities that care for and treat mental illnesses. In Illinois, this program is Equip for Equality. This program has its own Abuse Investigation Unit whose purpose is to prevent the abuse, neglect, and deaths of individuals with disabilities receiving services in any setting including community-based facilities and programs, nursing homes, hospitals, and state-run mental health and developmental disability facilities in Illinois. 

In Illinois, residents of long-term care facilities have the right to continue living in the facility (210 ILCS 45/3-401; 42 CFR 483.12). Involuntary discharge can only occur if:

  • Your medical needs cannot be met by the facility
  • Your health has improved so that you no longer require the facility’s services
  • Your physical health or safety is at risk
  • The safety of others is at risk if you remain
  • You have not paid or are late paying the facility’s bill
  • The facility closes

If a facility requests that a resident be discharged, it must provide written notice to the resident or the resident’s representative. Then, you still have the right to meet with the facility to discuss the discharge and appeal the discharge to the Illinois Department of Public Health. Therefore, a facility cannot discharge a person simply because of a mental impairment. 

Mental Retardation (Developmental Disability)

An intellectual disability (or developmental disability) is a condition which causes substantial mental impairment attributable to mental retardation or a condition similar to mental retardation. People with intellectual disabilities display a significantly below-average score on a test of mental ability or intelligence and face limitations in areas of daily life. Mental retardation can result from a number of conditions including Down Syndrome (extra copy of Chromosome 21) and Fragile X Syndrome (the most common form of inherited mental retardation). 

Most developmental disabilities have no cure, but therapy can help treat symptoms. If you are a caregiver for someone who has mental retardation, you may be performing the following activities for that person: bathing, dressing, feeding, cooking, shopping, paying bills, running errands, giving medicine, and providing company and emotional support. 

In Illinois, the Mental Health and Developmental Disabilities Code ensures that people with developmental disabilities receive adequate and humane care in the least restrictive setting. The Code governs the procedure for the admission, transfer, and discharge of people with developmental disabilities from “developmental disability facilities” (licensed or operated by or under contract with the State of Illinois) to ensure that people with developmental disabilities receive appropriate care in the least restrictive environment. 

A “developmental disability” is defined as a condition which causes a substantial impairment and which is attributable to mental retardation (intelligence quotient (IQ) of 70 or below), cerebral palsy, epilepsy, autism, or any other condition which results in impairment similar to that caused by mental retardation. These developmental disabilities must originate before the age of 18 and be expected to continue indefinitely.

People with mental retardation should not be cared for in facilities designed to care for people with mental illness. When a person is admitted into a mental health facility, the facility must evaluate the person for mental retardation. If the person has severe mental retardation, they must be transferred to a developmental disability facility within 72 hours unless they also have a mental illness and the mental health facility can provide appropriate mental health treatment and habilitation services. 

A common source of abuse is the use of restraints in inappropriate situations. People with developmental disabilities have the right to be free of restraints unless used as a therapeutic measure to prevent the person from causing physical harm to themselves or physical abuse to others. In addition, restraints require the written order of a physician, psychologist, social worker or registered nurse, unless there is an emergency requiring the immediate use of restraints. 

Oftentimes, facilities use restraints on persons with developmental disabilities so they are more manageable and require less work. Developmental disability facilities and other health facilities are often understaffed, which leads staff members to resort to unnecessarily severe measures, such as restraints, to control patients. However, this constitutes abuse, unless the restraints are medically necessary.

Financial exploitation is sadly another common source of abuse when dealing with people with mental retardation. A recipient of developmental disability services has the right to possess and use their personal belongings, unless necessary to protect the resident and others from harm. In addition, a recipient of services may use his money as he chooses. More often than should be allowed, people financially exploit these vulnerable adults, who lack the mental capacity to make well-informed decisions. The Illinois Criminal Code includes a provision for the financial exploitation of an elderly person or a person with a disability (720 ILCS 5/16-1.3).

Organic Brain Syndrome

Organic Brain Syndrome (“OBS”) is a general term that refers to diseases that cause decreased mental function. Symptoms include agitation, confusion, dementia (long-term loss of brain function; Alzheimer’s disease is the most common type of dementia), and delirium (severe, short-term loss of brain function). OBS is very common in the elderly, but it is not a part of the normal aging process. Alzheimer’s disease affects about 5% of people between the ages of 65 and 74 and nearly 50% of people over the age 85. Doctors do not fully understand the cause of Alzheimer’s, but it appears to be a combination of genetic, lifestyle, and environmental factors. 

Many disorders are associated with OBS including: brain injury caused by trauma, breathing conditions, cardiovascular disorders, degenerative disorders, drug and alcohol-related conditions, infections, and other medical disorders. Treatment of OBS depends on the disorder, but it mostly consists of supportive care to assist the person in areas where brain function is lost. Some disorders cause aggressive behavior which can be treated with medications. 

Mentally disabled nursing home residents might be unaware of abuse or unable to report abuse because of cognitive impairment. Also, residents with moderate or severe dementia may be unable to give an accurate description of abuse or neglect.

Mental Illness

Mental illness is a mental or emotional disorder which substantially impairs a person’s cognitive, emotional, and/or behavioral functioning. Common mental illnesses include depression, bipolar disorder, and schizophrenia. 

Illinois has the highest number of mentally ill adults under age 65 living in nursing homes. This is in part because Illinois only has 1,480 public hospital beds for mentally ill patients since the state shut down seven state-run mental hospitals since 1980. Under federal law, nursing homes may only admit mentally ill patients if the state has determined that the person needs the high level of care the nursing home can provide. Governor Pat Quinn formed the Illinois Nursing Home Safety Task Force to improve Illinois’ nursing home system and ensure the safety of residents. The task force will address the welfare of mentally ill nursing home residents after a series of assaults, rapes, and murders by mentally ill residents. 

The Illinois Department of Health and Human Services’ Division of Mental Health offers services ranging from intensive in-patient hospitalization to outpatient care backed by supportive housing and employment programs. The goal of the Division is to ensure that Illinois residents have access to publicly funded mental health services. 

A study by researchers Brown University found that in the United States, nursing home admission rates for people with mental illness varied between the States. These variations in services and how they are admitted may result in longer-than-average stays for those individuals with mental illnesses (46% of people with mental illnesses remained in the nursing home facility 90 days after admission compared to only 24% of people who did not have a mental illness). The study suggests that this might be because Medicaid pays nursing homes a higher rate for people with mental illness who have minimal physical problems, which might provide an incentive for nursing homes to admit these patients. It also suggests that patients with mental illnesses lack a safety net, which may explain why many of them become long term care residents. 

Another report from the Agency for Healthcare Research and Quality revealed that nursing home residents are likely to diagnose and treat depression. However, disparities were found in both depression diagnosis and treatment, which may indicate that certain groups of nursing home residents are not receiving the care they need. Furthermore, nursing homes usually treated depression with antidepressants rather than psychotherapy, which the study suggested might be because antidepressants are cheaper.

Learning Disabilities

Learning disabilities also put a person at risk for abuse and exploitation depending on the severity of the disability. Older adults suffering from learning disabilities might not be able to read, fully understand conversation, or have difficulty speaking and expressing their thoughts.

Learning disability (“LD”) is a term that describes specific kinds of learning problems (trouble learning and using certain skills). Oftentimes, the skills most affected are: reading, writing, listening, speaking, reasoning, and doing math. Learning disabilities are life-long disabilities and there is no cure. As many as 1 in 5 people in the United States have a learning disability, but they vary from person to person. 

The federal Individuals with Disabilities Education Act (“IDEA”) defines learning disability as “a disorder in one or more of the basic psychological processes involved in understanding or in using language, spoken or written, that may manifest itself in an imperfect ability to listen, think, speak, read, write, spell, or do mathematical calculations, including conditions such as perceptual disabilities, brain injury, minimal brain dysfunction, dyslexia, and developmental aphasia."  Learning disabilities do not include “learning problems that are primarily the result of visual, hearing, or motor disabilities, of mental retardation, of emotional disturbance, or of environmental, cultural, or economic disadvantage." (34 Code of Federal Regulations §300)

Cases of abuse, neglect, and exploitation of people with mental impairments are all too frequent despite the myriad of programs in place to protect people who suffer from mental impairments. If a family member has suffered from abuse or exploitation at the hands of a caregiver, facility, or hospital, you have legal options to seek a remedy appropriate for your case. Mental health facilities and caregivers owe a duty of care to the mentally impaired, and when this duty is breached, the person hurt by this neglect might be entitled to damages.  

For two generations we have advocated on behalf of the mentally disabled who are victims of abuse.  Our experience in these these cases allows us to represent the mentally disabled as compassionately and effectively as possible.  We would honor the opportunity to speak to you regarding a friend or loved one who was mistreated in a: group home, mental institution, assisted living facility or any communal living arrangement.  All consultations are kept in the strictest confidence. (888) 424-5757

Many thanks to Heather Keil, J.D. for her thorough research in these areas.

Resources:

Centers for Disease Control and Prevention: Intellectual Disability

Mayo Clinic: Mental Illness

Illinois General Assembly: 405 ILCS Mental Health and Developmental Disabilities Code

Illinois Department of Health and Human Services: Division of Mental Health

Illinois General Assembly: 720 ILCS 5 Criminal Code

Cerebral Palsy Lawyers FAQ

Illinois Guardianship and Advocacy Commission

U.S. Surgeon General: Mental Health Report: Chapter 5 – Older Adults and Mental Health

Report Shows: Hispanic Nursing Home Patients Are Living In Inferior Facilities

A new study published in Health Affairs concluded Hispanics are more likely to live in bad nursing homes than other demographics.  After analyzing data from predominately Hispanic vs. non-Hispanic nursing homes, the studies leader Mary Fennell, a professor of sociology and community health at Brown University, believes the data conclusively demonstrates that Hispanics live in inferior nursing homes.

Amongst the studies findings:

  • 4.5 million elderly Hispanics require nursing home care in 2010
  • From 2000 - 2005, the percentage of Hispanic nursing home patients increased from 5% to 6.4% of the total nursing home population
  • Most of the Hispanic patients in nursing homes had already endured prior hospitalizations and require high-level care

One of the reasons the study suggests for the increase in Hispanic nursing home patients is that many of the predominately female care-givers now work outside of the home.  

Whatever the underlying reason for the increase in Hispanic nursing home patients, I strongly believe that all nursing home patients are entitled to the best care that is feasible.  

As a personal injury lawyer in Chicago, I unfortunately see many minorities flocking to inferior nursing homes because they are conveniently located within the confines of their neighborhood. Consequently, I always suggest that families should select a facility based on the quality of the services they provide over the convenience of its location.

Read more about this study of Hispanic nursing home patients here.

Related:

Nursing Homes With Higher Percentage Of Hispanic Residents Have Higher Rate Of Bed Sores

Blacks Receive Inferior Care At Most Nursing Homes

Attorney General Lays Out Guidelines For Selection Of Nursing Homes & Assisted Living Facilities

Elderly Nursing Home Patients Are Paticularly Susceptible To Illness Related To Contaminated Food

Older adults are particularly susceptible to food poisoning because as you get older, your immune system does not respond as quickly and as effectively to infectious organisms as when you were younger. In addition, many nursing home residents already have weakened immune systems due to age, illness, and disease, and their bodies cannot handle the added onslaught caused by food poisoning. 

For example, dehydration, which is a common and serious complication of food poisoning, is also a risk factor for the development of pressure sores, which can present a serious risk to nursing home residents. Therefore, nursing homes should take extra precautions to ensure that food is served in a safe, timely, and proper manner so as to prevent contamination. 

Food poisoning (also known as food-borne illness) occurs when you consume contaminated food or beverages. Food can be contaminated by bacteria, viruses, parasites, or their toxins.   In the United States, there are an estimated 76 million cases of foodborne disease each year. 

The CDC estimates that foodborne diseases cause 325,000 hospitalizations and 5,000 deaths each year. Depending on the source of contamination, symptoms may vary. Oftentimes, people think they have the “stomach flu.” However, most types of food poisoning cause the following symptoms:

  • Nausea
  • Vomiting
  • Watery diarrhea
  • Abdominal pain
  • Stomach cramps
  • Loss of appetite
  • Fatigue
  • Fever

These symptoms can start as soon as just hours after eating the contaminated food or days later. Illness usually lasts from 1-10 days. Treatment for food poisoning is usually done with fluid replacement and control of nausea and vomiting. In serious cases, hospitalization might be necessary. 

Food can be contaminated by bacteria, viruses, parasites, or their toxins. This contamination can occur at any point in the food production (growing, harvesting, processing, storing, shipping, and preparing). The most common cause of food poisoning is cross-contamination (the transfer of harmful organisms from one surface to another. 

Some common contaminants include: Campylobacter, Clostridium perfiringens, Escherichia coli (E. coli), Giardia lamblia, Hepatitis A, Listeria, Norovirus, Rotavirus, Salmonella, Shigella, Staphylococcus aureus, Vibrio vulnificus, and Botulism

Salmonella and Campylobacter are bacteria that commonly cause food poisoning. They are normally found in warm-blooded animals such as cattle, poultry, and swine. The bacteria may be present in raw meat, poultry, eggs, or unpasteurized dairy products. Another common bacterial contamination is Clostridium perfringens, which may be present in raw meat, poultry, eggs, or unpasteurized dairy products as well as in vegetables and crops that come in contact with soil. 

Staphylococci, bacteria that are naturally found on human skin and in the nose and throat, can also cause food poisoning when handling food. E. coli (Escherichia coli) is found in the intestines of healthy cattle and can cause infection when people eat undercooked beef or unpasteurized milk. Shellfish and other foods that may have been exposed to sewage-contaminated water can transmit viral diseases such as Hepatitis A. Finally, Botulism is a rare but deadly form of food poisoning caused by Clostridium botulinum, which is found in improperly canned foods. 

Food poisoning can be easily prevented through the following steps:

  • Wash your hands, utensils, and food surfaces often
  • Keep raw foods separate from ready-to-eat foods
  • Cook foods at a safe temperature
  • Refrigerate or freeze perishable foods promptly
  • Defrost safely
  • Throw it out when in doubt

Older adults should avoid the following because they have weakened immune systems:

  • Raw or rare meat and poultry
  • Raw or undercooked fish or shellfish
  • Raw or undercooked eggs
  • Raw sprouts
  • Unpasteurized juices and ciders
  • Soft cheeses, blue-veined cheese, and unpasteurized cheese
  • Refrigerated pates and meat spreads
  • Uncooked hot dogs, luncheon meats, and deli meats

Nursing home residents rely completely on nursing home staff to provide safe and nutritious food. When nursing homes fail to take adequate precautions, serious consequences, such as food poisoning, can occur. 

If your loved one suffered an injury or death related to food poisoning at a nursing home, hospital or assisted living facility, learn your legal rights today.  Our team of injury lawyers remain committed to maximizing all aspects of recovery. (888) 424-5757 Anytime. Anywhere.

Resources:

The University of Chicago Medical Center: Food Poisoning

Marler Blog

Mayo Clinic: Food Poisoning

CDC: Foodborne Illness

New York Times Health Guide: Food Poisoning

"Home Care Nursing" Doesn't Mean "No Care Nursing"

As the number of older adults increases, families are faced with the question of where their parents and grandparents will receive the best care. 

The answer for many families is to keep their family members at home. Many older adults who live at home require home health services, home nursing services, and in-home support services in order to maintain a high quality of life. 

Although home care nursing affords seniors more flexibility, the lack of a structured setting makes them particularly susceptible to elder abuse, neglect, and financial exploitation-- especially at the hands of unqualified or dangerous in-home caregivers. 

About 7.5 million individuals receive long-term care at home because of an acute illness, long-term health condition, permanent disability, or terminal illness according to the American Association for Long-Term Care Insurance. This is significantly more than the 1.5 million individuals in nursing homes and 1.1 million individuals in assisted living facilities who receive similar care for the same types of conditions. 

In order to protect individuals who receive health services at home, some states such Illinois, have passed laws to protect seniors who receive care in their homes.  Illinois' Home Health, Home Services, and Home Nursing Agency Licensing Act (210 ILCS 55) ensures that people who receive home health services, home nursing services and in-home support services at their residence are granted consumer protection and quality care. The Act establishes and enforces standards for services and care. 

In addition, all home nursing agencies must be licensed by the Illinois Department of Public Health as one or more of the following entities: home health, home nursing, and home services agencies. One requirement for licensure is compliance with the requirements of the Health Care Worker Background Check Act (225 ILCS 46), which helps protect frail and disabled citizens through a criminal background check of health care workers. A licensee of an agency that violates of the Home Health Licensing Act may be subject to penalties or fines of $100 per day starting on the date of the violation and ending on the date the violation is corrected. 

No doubt about it, legislation applicable to home nursing certainly provides a foundation for patient safety.  Nonetheless, as the demand for home nursing continues to grow, many companies that provide home nursing care will cut corners with respect to screening and training their workers in order to satisfy the demand.

If your loved one has suffered an injury or abuse at the hands of a home care worker, you should immediately report the situation to law enforcement.  Many of these tragic situations give rise to civil lawsuits against these home care agencies.  As always, you can talk candidly with our lawyers about your legal options for free.  Only if we are successful recovering money on your behalf, will we accept a fee. (888) 424-5757

Sources:

Illinois General Assembly: 210 ILCS 55 Home Health, Home Services, and Home Nursing Agency Licensing Act

Illinois General Assembly: Administrative Code, Part 245 Home Health, Home Services and Home Nursing Agency Code

Illinois General Assembly: 210 ILCS 46 Health Care Worker Background Check Act

Medical News Today: New Study Reports Three Times More People Receiving Health Care Support at Home Rather Than in Nursing Homes or Assisted-Living Facilities

Nursing Home Injury Laws: Illinois

What Is Going On Here? Another Nursing Home Resident Sexually Assaulted In Indiana Facility

Indiana Police are currently investigating a suspected sexual assault of a 76-year-old patient at the Alpha Home Rehabilitation Center.  Police believe the elderly woman was assaulted in her room at the skilled nursing facility.  The incident remains under investigation by local police as they are unsure if the assault was perpetrated by an intruder or an employee at the facility. Currently, no suspects are in custody.

Related Nursing Homes Abuse Blog Entries:

Update On Nursing Home Rape: Facility Made Errors In Investigation Of Incident

Nurse Charged With Rape Of Disabled Patient

Nursing Home Fails To Report Suspected Sex Abuse To Authorities

Nursing Home Worker Admits To Molestation Of Disabled Resident

A 26-year-old man has admitted to the molestation of a mentally disabled woman he was responsible for caring for.  The nursing home worker identified as, Daniel Griswald, confessed to multiple sexual encounters with a resident at Rest Haven Home, in Rest Haven, Michigan between March and May, 2008.

According to Rest Haven Nursing Home administrator, Brian Wilson, Griswald was a, "good, solid, employee...nobody suspected anything of him."  According to Wilson, Griswald passed an extensive background check that included a criminal record check and a checking of the Michigan Sex Offender Registry.

Shockingly, Mr. Griswold left the facility's employ abruptly last year citing personal reasons. He turned himself into police in May 2009 and also confessed his crimes to Brian Wilson, Rest Haven's Administrator.

Dropping Patients, Failing To Secure Wheelchairs & Dangerous Driving Put Elderly Patients At Risk Of Further Harm During Ambulance Transport

Very few people consider the journey to or from a nursing home.  Unfortunately, what may be an afterthought for many, has turned into a nightmare for others when they  where injured during ambulance transport. Over the years, I have seen many errors made by ambulance drivers and attendants that has resulted in severe injuries to my clients.

In a pending matter, my law office was retained by the family of a man who was being transported from a nursing home to an out-patient dialysis center by a private ambulance company.  During a short ride, the driver of the ambulance lost control of the vehicle and the ambulance flipped into a roadside ditch.  Because, our elderly client was not secured in the ambulance, he was literally thrown out of the ambulance and sustained catastrophic injuries.

The medical condition often dictates whether a nursing home patient will be transported via a private ambulance company or a municipal ambulance.  In either case, public and private ambulances owe a very high degree of care to the people they transport-- be it around the corner or across the state.

Nevertheless, most states have different laws that apply to private ambulance companies (and medicar / medivan tranportation) as opposed to municipally operated ambulances.  Therefore, it is important to learn as quickly as feasible, the type of ambulance and personnel involved in an incident to determine which laws apply.

Public Ambulance Liability

Emergency medical services (EMS) are necessary for those emergency medical situations that occur out of hospitals. Ambulances can quickly and effectively transport a patient while providing medical services along the way. Many times, this medical care saves lives. But other times, negligent driving and medical mistakes can injure or even kill the patients that the ambulance was meant to save. 

Emergency medical services (EMS) system refers to an organization of hospitals, vehicle service providers and personnel in a specific area, which coordinates and provides pre-hospital and inter-hospital emergency care and non-emergency medical transports. When responding to an emergency call, patient care and safety should be the first priority of all emergency medical services (EMS). 

In order to provide the highest quality of patient care, EMS must have well-trained Emergency Medical Technicians (EMT) and the appropriate equipment and supplies for ambulances. Patient care reports are very important in determining whether EMS providers acted accordingly. Oftentimes, they are the only document available to show what the paramedics did on a call, how they did it, and why they did it. 

Immunities Available to EMS Providers

EMS Providers are not liable for injuries unless their behavior is characterized as willful and wanton misconduct under Section 3.150(a) of the Illinois Emergency Medical Services (EMS) Systems Act. This Act applies directly and specifically to EMS providers.

The Local Governmental Employees Tort Immunity Act (745 ILCS 10 ) protects local governments and their employees from litigation if they fail to or inadequately examine, diagnose, or treat any person, as long as that failure occurs within the scope of employment. The Emergency Medical Services (EMS) Systems Act (210 ILCS 50/3.150) also grants EMS providers (including private and public ambulances) civil immunity from lawsuits for any act or omission in providing emergency or non-emergency medical services. However, it contains an exception for willful and wanton misconduct. 

In Abruzzo v. City of Park Ridge, No. 104935 (Oct. 2, 2008), the Illinois Supreme Court was asked to resolve this conflict between the Tort Immunity Act and the EMS Systems Act. In this case, paramedics from the City of Park Ridge responded to a call for a non-responsive patient; this patient ended up being a 15-year-old boy who had suffered from an overdose. Upon arrival, the paramedics did nothing to assist the patient; they failed to evaluate, assess, examine, diagnose, treat, or document the boy’s condition, and the boy died the next day. 

The Illinois Supreme Court determined the boy’s mother could pursue a wrongful-death suit against the city for the alleged willful and wanton misconduct of its paramedics because the limited immunity provision in Section 3.150(a) of the Emergency Medical Services Systems Act applied to this case, not the absolute immunity provisions of Sections 6-105 and 6-106 of the Tort Immunity Act.

Properly loading patient and driving safely

Under the Illinois Tort Immunity Act (Section 5-106), except for willful and wanton misconduct, EMS providers are not held liable for an injury caused by the negligent operation of a motor vehicle or firefighting or rescue equipment, when responding to an emergency call, and this includes the transportation of a person to a medical facility. 

In addition, the EMS Services Act (210 ILCS 50/3.150) also provides that no person, agency, or governmental body certified, licensed or authorized pursuant to the Act, who in good faith provides emergency or non-emergency medical services will be held civilly liable as a result of their acts or omissions in providing such services, unless it constitutes willful and wanton misconduct. 

Therefore, unless ambulance drivers or EMTs displays willful and wanton misconduct when responding to an emergency call, loading a patient into an ambulance, or transporting a patient to a medical facility, they will not be held liable for injury.

Responsibility for medical complications during transport.

EMS providers can be held liable for willful and wanton misconduct during the transport of a patient. The exemption from civil liability for emergency care is provided for in the Good Samaritan Act. (210 ILCS 50/3.150 (c). 

In Fagocki v. Algonquin/Lake-In-The-Hills Fire Protection District, 469 F.3d 623 (7th Cir. 2007), the Seventh Circuit Court of Appeals ruled that failing to properly intubate a patient in a moving ambulance does not constitute willful and wanton misconduct.   In this case, the court noted that misplacing the endotracheal tube while traveling in a moving ambulance would not be considered negligence. 

Furthermore, while the paramedics’ failure to discover the misplaced tube may have been negligent, it would not amount to willful and wanton misconduct without circumstances of aggravation. Therefore, the added difficulty of performing medical procedures and emergency care while in a moving ambulance is factored into the court’s reasoning when determining whether medical mistakes and complications are willful and wanton misconduct that could subject the EMS providers to civil liability. 

Ambulances and Emergency Medical Services are essential to providing proper medical care. However, when EMS providers act negligently in their handling and transport of patients, they can be held liable if their acts or omissions constitute willful and wanton misconduct. If you or a loved one suffered injuries or even death during an emergency or non-emergency transport by EMS providers, you may be able to bring a civil suit against those responsible. 

Resources:

Illinois Association of Fire Protection Districts: EMS Liability, Recent Changes in Illinois Law

American College of Emergency Physicians: EMS

Nursing Homes Abuse Blog Entries:

Ambulance Accident Claims The Life Of A Nursing Home Patient After Dialysis Treatment

Ambulance Stolen From Chicago Nursing Home Results In Multiple Injuries

Transportation In & Out Of Nursing Homes: Ambulance Responsibility.

Is Adult Day Care A Reasonable Alternative To Nursing Home Care?

For families and individuals who provide care for older adults, adult day care centers or adult day services can be an important tool in providing adequate care. Providing round-the-clock care for an elderly loved one can be a huge, but worthwhile time commitment.

Adult day care centers can provide a much needed break for caregivers, while offering elderly adults therapeutic services.

Adult day service is the direct care and supervision of adults 60 years of age and over in a community-based setting for the purpose of providing personal attention and promoting social, physical, and emotional well-being in a structured setting.

Adult day care can serve an alternative to nursing homes depending on the focus of the facility (social or health services). These facilities provide services to adults with physical or mental impairments for the purpose of restoring or maintaining their ability to care for themselves. They can serve as an alternative to nursing home care when 24-hour nursing care is not medically necessary or when nursing homes are against the wishes of the individual or the family.

The State of Illinois does not require licensing or certification for adult day care providers. The Department on Aging Community Care Program (CCP) does not include provision for adult day care other than those stated in the Administrative Code (building, fire, health, and safety codes and standards, environmental barrier codes, and food service sanitation and vehicle codes).

In addition, the Illinois Department of Public Health has the authority to conduct performance reviews of adult day care centers in Illinois. The Provider Performance Review includes reviewing a sample of client and employee files to evaluate compliance with administrative rules and ensure that the center adheres to policies and procedures set by the Department.

The following are services that the Department requires adult day care centers to provide:

  • Activities of daily living (ADL) assistance
  • Health education and counseling
  • Health monitoring / health-related services
  • Medication administration (administered by an appropriately licensed professional)
  • Nursing services
  • Social services
  • Transportation

Optional services include:

  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Skilled nursing services

Illinois, like most states, does not stipulate a specific staffing requirements for adult day care; only require only that each adult day service provider have adequate personnel in number (at least two people) and skill to provide for program and financial administration, nursing and personnel care services, nutritional services, planned therapeutic/recreational activities, and transportation to and from the service site. There are suggested staffing ratios: two staff for every 1-12 clients, three staff for 13-20 clients, four staff for 21-28 clients, and one additional staff person for each 7 additional clients.

As the population of older adults increases, the use of adult day care services can help provide necessary services to improve their the lives of older adults without having to institutionalize them in nursing home facilities.

For more than 30 years we have championed the rights of the elderly in all settings: hospital, nursing home, assisted living and day care.  If you or a loved one was injured or abused in an adult day care setting, you may have legal rights that include a claim for monetary damages.  Let us put our experience to work for you. 

Free consultation.  A track record of results for people like you. (888) 424-5757

Thank you to Heather Keil, J.D. for her assistance with this important topic.

Resources:

U.S. Department of Health and Human Services – Regulatory Review of Adult Services
U.S. Department of Health and Human Services – Regulatory Review of Adult Services: Illinois
National Respite Network & Resource Center: Adult Day Care 

Nursing Home Operators May Be Responsible For Injuries Due To The Negligent Removal Of Snow & Ice

As winter weather sets in, the city is often covered in a blanket of snow and ice. While the slippery weather conditions present a danger to all of us, snow and ice are particularly dangerous for older adults who are already more likely to suffer from a fall and also more likely to suffer bone breaks and injuries.

Nursing home residents rely on the nursing home property owners (nursing home operators and manager) to provide a facility free of dangers that might cause dangerous falls or accidents. This responsibility includes the removal of snow and ice, which creates a serious risk of falling.

In Illinois, according to the Premises Liability Act (740 ILCS 130), owners or occupiers of land owe invitees and licensees a duty of “reasonable care under the circumstances regarding the state of the premises or acts done or omitted on them.” An owner or lessee must provide a reasonably safe means of access to its business. If you bring a premises liability claim, you, the plaintiff, have the burden of proving that your injuries were caused by a condition on the property that was not reasonably safe that the owner knew or should have known of by the exercise of reasonable care.

However, this duty of reasonable care is different in the case of snow and ice on property. In Illinois, absent a contractual obligation, if you are walking down the street and happen to slip and fall on a snow or ice covered sidewalk or parking lot, the property owner owes you no duty to remove the natural accumulation of snow, water, or ice. (Illinois Snow and Ice Removal Act – 745 ILCS 75).

The Act states that it is undesirable for any person to be liable for damages due to his snow removal efforts, unless his actions amount to “clear wrongdoing.” Illinois follows the natural accumulation rule, where a property owner is only liable for a snow or ice related accident only if their alleged misconduct was willful and wanton or there was an unnatural accumulation of snow or ice or a natural condition that is aggravated by the owner. (McBride v. Taxman Corp., 327 Ill.App.3d 992 (1st Dist.2002); Ziencina v. County of Cook, 188 Ill. 2d 1 (1999)).

Natural accumulation is the result of natural weather conditions; whether accumulation is natural or not is oftentimes a difficult factual question. Examples of natural accumulation are: a sidewalk that has not been shoveled, puddles of water inside buildings from melting snow, ice formed by snow being packed down by pedestrians. Unnatural accumulation would be any actions by the property owner that cause snow or ice to accumulate in a specific location. One exception to the natural accumulation rule is if there is a contractual obligation to remove snow or ice; for example, if the property owner or manager has a provision in a lease providing that the owner agrees to remove snow or ice. If this is the case, the owner may be held liable.

Nursing home facilities must provide the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of its residents. Part of this responsibility is ensuring that “the resident environment remains as free of accident hazards as is possible” (Requirements for States and Long Term Care Facilities – 42 CFR 483).

Therefore, nursing home operators owe residents a higher level of duty than a regular invitee or licensee, which under premises liability would only require them to exercise ordinary or reasonable care in maintaining the premises in a reasonably safe manner. Nursing home residents are more vulnerable than the regular invitee or licensee, and the degree of care owed is greater in recognition of that vulnerability.

Absent any dangerous winter weather conditions, nursing home residents are already more vulnerable to dangerous slips and falls, which can lead to serious injuries such as broken hips and head injuries. Even minor falls can be dangerous because elderly people are more susceptible to bone fractures than younger people because as bones age, they lose the ability to resist the formation and growth of cracks which can lead to bone breaks. The federal code regulating nursing homes is sensitive to nursing home residents’ vulnerability to falls, even specifying a standard for flooring; “the facility must have floors that have a resilient, nonabrasive, and slip-resistant surface.”

Therefore, nursing home operators must take extra precautions to make the nursing home facility premises safe for elderly residents. This includes installing slip-resistant flooring and removing dangerous snow and ice. Nursing home operators have a contractual duty to make the premises free of accident hazards, including hazards posed by snow and ice.  

Unnatural Accumulation Of Snow & Ice

If the nursing home operator removes snow or ice in a negligent manner or creates an unnatural accumulation of snow or ice, they may be liable for the resident’s injuries.  Similarly, if you are visiting a family member at the nursing home and happen to slip and fall on snow or ice, you may bring an action against the nursing home even though you are not a party to the contract because you are a foreseeable user of the premises.  

If you or a member of your family has suffered a dangerous fall because of dangerous snow or ice accumulation at a nursing home, you have the right to hold the nursing home owner or operator responsible for those injuries. The nursing home is obligated to provide a safe environment for all residents, and that includes an environment free of dangerous snow and ice.

Thanks to Heather Keil, J.D. for her assistance with this Nursing Homes Abuse Blog Entry

Resources:

Illinois General Assembly – Nursing Home Care Act 210 ILCS 45
Illinois General Assembly – Premises Liability Act, 740 ILCS 130
Illinois General Assembly – Snow and Ice Removal Act, 745 ILCS 75

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Can a nursing home tie my dad to a wheelchair if he has had episodes of wandering around the facility?

"Can a nursing home tie my dad to a wheelchair if he has had episodes of wandering around the facility?"

                                                                                           -Sam, Memphis, TN

After a recent post about a nurse tying a resident to a wheelchair with a bed sheet, I received several emails from concerned people regarding the use of restraints in nursing homes with their loved ones.  Restraints among nursing home residents are only permitted when a physician orders them to protect the resident and with the approval of the resident or his representative.  Federal law prohibits nursing homes from using restraints for the convenience of the facility or as a way of punishing the patient. (Code of Federal Regulations, 483.13(a). 

A restraint is considered to be: "any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body."  According to this definition, almost all medical equipment found in a nursing home could be used in this capacity to restrain a patient.

Rather than rely on restraint devises, staff in the nursing home should re-direct patients who have a tendency to wander.  If staff are unsuccessful in their attempt to re-direct, they should use electronic devices such as bed / chair alarms to alert them when a patient begins to move from the area where he was sitting / sleeping and the help the staff keep track of his whereabouts.

Compared with the nursing homes of the past, the use of restraints in nursing homes today is relatively uncommon.  Much of the reduction in use of restraints can be credited to studies that have demonstrated that the use of restraints in nursing home patients can be not only de-humanizing, but also downright dangerous.

Restrained nursing home patients are at risk for injury in the following situations when restraints are used:

Related:

Nursing Homes Curtail Use Of Physical Restraints With Residents

Nursing Home Sued After Resident Fractures Both Hips In Separate Falls

California Nursing Home Issued Most Severe Citation After Patient Fall And Death

When The Going Gets Tough, Some Nursing Homes Turn To Medicare & Medicaid Fraud

When it comes to boosting their bottom line, some nursing homes will stop at nothing-- including stealing from taxpayers.  Because many nursing home patients are elderly or too frail to verify all the charges a nursing home submits to Medicare on their behalf, it is relatively easy for nursing homes to add extra charges for medical care and therapy without raising any eyebrows.

As taxpayers, we all should applaud situations when regulatory agencies are able to uncover fraud relating to Medicare and Medicaid.  In this sense, I was happy to hear about the an investigation conducted by federal authorities and the Missouri Attorney General that resulted in large nursing home operator pleading guilty to fraud charges and paying substantial criminal penalties.

According to a news release from the Missouri Attorney General, Cathedral Rock has pleaded guilty to fraud charges stemming from improper Medicare billing and will pay $1 million in criminal penalties and more than $628,000 in civil penalties.  At the time of the fraud, Cathedral Rock operated the following Missouri nursing homes: Spring Place Care Center, McLaren Care Center, Cathedral Gardens Care Center, Oak Forest Skilled Care Center, Blanchette Place Care Center and Heritage Park.

Perhaps more disturbing than the Medicare fraud, are the allegations that during the time Cathedral Rock was committing fraud, they were providing inadequate care to the patients in their facilities.   According to the Missouri Attorney General, Chris Koster, the substandard care contributed to serious injuries and deaths of nursing home patients.

An e-mail obtained by the U.S. Attorney General during the investigation substantiates the companies misplaced priorities, "FTB (fill the beds) is everything," was what the e-mail from a Cathedral Rock regional vice president ordered to another company executive.  "Whereas compliance is important and cost control is as well, CENSUS is to be your primary focus," the e-mail added.

Courageous Nursing Home Employees

Two nurses who worked at facilities operated by Cathedral Rock were courageous enough to report the fraudulent billing committed by the nursing home operator and will also recover money for their efforts under provisions of the False Claims Act (31 U.S.C. Section 3729).

The False Claims Act empowers nursing home employees to report fraudulent billing practices perpetrated by their employers.  In fact, the government has put such a high priority on stopping Medicare Fraud that it allows employees who witness unlawful acts to bring a lawsuit against the perpetrating company on behalf of the government.  The lawsuit is referred to as a Qui Tam action.

When pursuing a Qui Tam lawsuit (whistle blower), a nursing home employee may be entitled to a substantial portion of the recovery related to the fraudulent billing practices.  Depending on the circumstances and the government's role in the case, individual(s) responsible for bringing Qui Tam cases may personally be entitled to 20% to 30% of the total recovery.

Medicare Fraud is Widespread

By some accounts, more than 10% of the governments annual $50 Billion in Medicare charges is misappropriated due to fraud!  

Common examples or Medicare Fraud that have formed the basis for Qui Tam / Whistle-blower lawsuits include:

  • Billing Medicare for services that were never provided
  • Charging Medicare for services with a patient who was deceased or no longer a patient in the facility
  • Inflating time sheets that do not accurately reflect the time spent with patients
  • Using inferior medicine or medical equipment, yet billing the government for the premium services
  • Billing more than once for the same service
  • Offering free items or services in exchange for a Medicare or Medicaid number
  • Waiving co-payments routinely
  • Someone other than the physician completing the Certificate of Medical Necessity
  • Pharmacy fraud

If you work in a nursing home and have knowledge of fraudulent billing practices, you may be entitled to bring a cause of action against the facility.  As long-time nursing home litigators, we can put our knowledge of internal nursing home operations to work for you.

We would honor the opportunity to speak with you regarding your situation.  As always, all of our consultations with perspective clients are free and completely confidential.  (888) 424-5757. 

Related:

If I Work In A Nursing Home Where I Suspect Fraud, Can I File A Qui Tam or Whistleblower Lawsuit?

FALSE CLAIMS ACT CASES: GOVERNMENT INTERVENTION IN QUI TAM (WHISTLEBLOWER) SUITS

Attorney General News Release, Missouri Attorney General, January 7, 2010

Ohio Supreme Court Uphold Nursing Home Arbitration Agreement In Negligence Case

Thanks to Sarah Cole at the ADR Blog for addressing the Ohio Supreme Court's decision in Hayes v. Oakridge Home, (slip opinion No. 2009-Ohio-2054).  I believe this decision represents a major setback for the rights of nursing home residents who sustained injuries due to the negligence of the facility. 

In Hayes, a 95-year-old woman signed an arbitration agreement at the the time she was admitted to Oakridge Home, a Cleveland nursing home.  The arbitration agreement stated that disputes (injuries) between the parties were to be resolved via binding arbitration as opposed to jury trail.  Further, the arbitration clause stated that Hayes could not claim punitive damages or attorneys fees.

Shortly after her admission, the Hayes suffered serious injuries due to a fall from a wheelchair due to the alleged negligence of the facility. Subsequently, the woman died and the executor of her estate filed a nursing home negligence lawsuit against the nursing home in state court. 

The facility claimed that the the lawsuit was inappropriate and the exclusive means of resolving the negligence claim was via arbitration as stated by the admission document.  Although the lower courts ruled the arbitration agreement to be unconscionable due to Hayes' age and the unequal bargaining power of the nursing home vs. elderly, the Ohio Supreme Court ruled the agreement to be enforceable.

As Cole succinctly points out, the primary issues presented before the court were Hayes' age and the 'procedural and substantive unconscionably' of the arbitration clause. In my practice, I see firsthand how skilled nursing facilities take advantage of elderly nursing home patients and their families by burying arbitration agreements in stack of other types of admission paperwork. 

Unfortunately, this decision stresses the need for families to become aware of the legal pitfalls that accompany nursing home life.  Therefore, I suggest, striking any arbitration agreements on all admission paperwork to protect the rights of your loved one.

Charges Dropped Against Man Accused Of Sexually Assaulting His Disabled Wife

Felony sexual assault charges have been dropped against a Wisconsin man for having intercourse with his comatose wife.  Prosecutors' case against the man relied on videotapes evidence of the man engaging in intercourse during visits at the Divine Savior Nursing Home in Portage, Wisconsin.

However, the Fourth District Court of Appeals ruled that the videotapes are inadmissible in the case. The court found that the man's  Fourth Amendment rights against unreasonable searches were violated when police installed a hidden camera in the wife's nursing home room.  

According to reports, the couple was married in 1988 and had no children.  Read more about this case involving felonious sexual assault here.

In addition to constitutional issues, this case also demonstrates the need for nursing homes to install video cameras in their facilities to protect disabled patients from potentially abusive visitors..  

I feel that regardless of how you feel about the Appellate Court's ruling, video cameras placed in comatose patients' rooms provide an additional layer of security currently not in place to protect this particularly susceptible group.  What if the incident above involved an intruder or nursing home employee?  How would the prosecutors be able to make their case? 

Related:

District Attorney Endorses Use Of Video Cameras In Nursing Homes

Hidden Camera Reveals Caretaker Abuse By Nursing Home Worker

New York Nursing Home Nurses Charged With Criminal Neglect

Now That We Rate Nursing Homes, Is It Time To Rate Other Adult-Care Facilities?

Families looking for facilities to care for their loved ones in North Carolina may begin having an easier time selecting an adequate adult day care, assisted living facility (ALF) or residential care facility for the elderly (RCFE) after the state implements a new rating system.  Similar to the well-publicized Medicare-rating system for nursing homes, North Carolina will rate assisted living centers and adult group homes on a four star system.

Unlike a current three-star system currently in place, the four-star system is intended to more accurately categorize facilities according to the quality of the care they provide.  Additionally, the newer rating system is intended to penalize facilities for providing inadequate care for stemming from problems such as medication errors and patient wandering.

Not surprisingly, some industry groups believe the new rating system may not provide a complete picture of each facility.  In this respect, I could not agree more.  No rating system-- no matter how well conceived-- can take the place of an in person visits (and preferably visits).  

Nonetheless, I certainly am a fan of any system that can help families with the difficult decision of what facility to select for a loved one.  As a lawyer who handles cases involving abuse and neglect in a group home setting, I wish other states would implement more intensive regulations of these facilities to protect our elderly population.

Read more about the new rating system for group homes here.

Related:

Are Group Homes A Viable Alternative To Nursing Homes?

Nursing Home Rating System Reveals Inferior Care Provided At For-Profit Facilities

What Is It Like To Live In A 1-Starred Nursing Home?

One year after the implementation of the Medicare nursing home rating system, where do we stand?

The Cause Of Many Nursing Home Patients' Injuries May Be Related To An Underlying Medical Issue

Most of the time a family contacts my office, it is due to an incident involving abuse or ongoing neglect. Although perhaps less obvious, after we investigate many of the cases, the underlying problem may be a complex medical condition that may ultimately prove important in successfully prosecuting the matter.

Here are some of the medical conditions we have discussed over the past year:

Clostridium Difficile / C. Diff

Clostridium difficile (also called C. difficile or C. diff) associated disease (“CDAD”) is a bacterial infection that can cause diarrhea and serious intestinal conditions (such as colitis - inflammation of the colon). CDAD is responsible for about three million cases of diarrhea and colitis annually in the United States.

Stevens Johnson Syndrome

Stevens-Johnson Syndrome (“SJS”) is a systemic disorder that affects the skin and mucous membranes, usually caused by a severe drug reaction. SJS often begins with flu-like symptoms (fever, sore throat, cough, burning eyes), then progresses to red or purple rashes and blisters (photos), especially around the mouth, nose, eyes. These symptoms eventually lead to skin sloughing (the shedding of the top layer of skin) because of cell death. Some patients with extreme cases of SJS appear as though they were severely burned due to the extensive skin loss.

Legionnaires Disease

Legionnaires disease is an infectious disease caused by the Legionella bacteria. There are two types of Legionnaires disease: Legion fever (where people generally develop pneumonia) and Pontiac Fever (symptoms similar to the flu).

Legionnaires disease got its name when a group from the American Legion conference all developed pneumonia. When scientists analyzed the group, they noticed that they all had the same bacterium called Legionella.

Subdural Hematoma

A subdural hematoma is a type of intracranial bleeding (hemorrhage), caused by head injury. Subdural hematomas occur when blood vessels burst in the space between the brain and the outermost membrane that covers the brain (dura mater). The collection of blood forms a hematoma, which puts pressure on the brain tissue.


There are three types of subdural hematomas: acute, sub-acute, and chronic. Acute subdural hematomas are the most dangerous and are usually caused by a severe head injury. With sub-acute hematomas, the signs and symptoms take longer to appear (days or weeks). Chronic hematomas can be caused by less severe head injuries, and symptoms can take weeks to appear because of slower bleeding.

Hypotension

Hypotension (low blood pressure) is a problem for many nursing home residents, causing dizziness and fainting. Blood pressure readings measure the pressure in arteries - systolic pressure (the top number in a reading) measures the pressure the heart generates when pumping blood out to the rest of the body and diastolic pressure (the bottom number in a reading) measures the amount of pressure between heartbeats. A systolic blood pressure of 90 millimeters of mercury or less or a diastolic blood pressure of 60 millimeters of mercury or less is considered low.

Sepsis

'Sepsis' is a bacterial infection in the bloodstream or body tissues, frequently found in patients with severe bed sores. In order to make a diagnosis of sepsis, at least two of the following must occur: a heart rate above 90 beats per minute, hyperventilation (more than 20 breaths per minute) and white blood cell count below below 4000 cells/mm.

Frequently, people use the term sepsis to describe 'severe sepsis' and 'septic shock.' Severe sepsis is used to describe people who have organ dysfunction following a diagnosis of sepsis. People diagnosed with septic shock have sepsis with hypo-tension (abnormally low blood pressure).

Amyloidosis

Elderly nursing home residents, especially those suffering from other diseases such as bed sores, have a higher risk of developing amyloidosis, a disease which can damage various tissues and organs. This can cause dangerous complications in residents who are already weak from advanced age or underlying disease.

Amyloidosis is a group of diseases caused by abnormal deposits of amyloid protein (usually produced by cells in bone marrow) in the body’s tissues and organs. The disease frequently affects the heart, kidneys, liver, spleen, nervous system, and gastrointestinal tract. The amyloid protein can deposit in a localized area (localized amyloidosis) or affect tissues throughout the body (systemic amyloidosis). Amyloidosis is diagnosed for testing for the amyloid protein in a biopsy of involved tissue.

Impacted Bowel

An impacted bowel is the condition where feces are trapped in the lower part of the large intestine, causing a waste obstruction. The stool collects in the bowel and becomes hardened. This hard stool can irritate the rectum, resulting in the production of mucus and fluid which can leak, causing fecal incontinence.

One of the most common symptoms is lack of appetite, caused by pressure on the abdomen. Hemorrhoids (a mass of dilated veins in swollen tissue around the anus) are a common sign of impacted bowels because it is more difficult to rid your body of fecal matter. Other symptoms include: a constant feeling of fullness; diarrhea; hardened feces; cramping and pain; vomiting; constipation; bad breathe; and bloating. If left untreated, the waste obstruction can cause a rectal infection that can lead to sepsis or death.

Seems Like Common Sense, Yet Many Medical Facilities Continue To Ignore Patients Daily Hydration Needs

By the looks of many nursing home patients' physical appearance, you'd think they were living in the desert.  Rather than a weakened appearance due to trekking through the Sahara, most of these patients suffer the effects of dehydration due to improper care and general neglect. 

Dehydration occurs when the amount of water leaving the body is greater than the amount of water taken in. Water is routinely lost when a person breathes, sweats, urinates or has a bowel movement and as humidified air leaves the body. 

Dehydration is caused by too much water being lost, not enough water being taken in, or a combination of the two. Inadequate water consumption can be caused by an inability to drink fluids, which can be caused by a lack of strength to drink adequate amounts. The following can account for fluid loss:

  • Diarrhea
  • Vomiting
  • Sweat
  • Diabetes (elevated blood sugar levels cause sugar to spill into the urine with water following, causing frequent urination, which in turn can cause significant dehydration)
  • Drainage from wounds and pressure sores

Common signs of dehydration are thirst (to increase water intake) and more concentrated urine (more yellow in color). The following symptoms might also occur:

  • Dry mouth
  • Fatigue
  • Decreased urine output
  • Few or no tears
  • Body stops sweating
  • Muscle weakness
  • Electrolyte imbalances
  • Muscle cramps
  • Nausea and vomiting
  • Heart palpitations
  • Light-headedness

Severe dehydration can cause confusion and weakness, and if left untreated, even coma and organ failure. 

The main treatment for dehydration is fluid replacement. This can be accomplished by replacing fluids by mouth or intravenous fluid (IV). As treatment occurs, urine output increases. 

Complications of dehydration may occur either because of the dehydration or because of underlying disease or situations. Dehydration can cause kidney failure; although, if treated early, it is often reversible. 

Electrolyte abnormalities may occur as important chemicals (sodium and potassium) are lost through sweat, vomiting, or diarrhea. Seizures can occur when the electrical discharges in the brain become disorganized.   

Hypotension (drop in blood pressure) can also occur, causing a patient to go into hypovolemic shock (insufficient blood flow through the body resulting in inadequate oxygen reaching tissues). A decreased blood supply to the brain can also cause coma, and if enough organs malfunction, death can occur.  

Older adults, people with chronic illnesses, and young children are most at risk for dehydration. As people age, the body’s ability to conserve water is reduced, the thirst sense becomes less acute, and persons become less able to respond to changes in temperature. Also, thirst is not a reliable gauge of the body’s need for water, especially for elderly persons. 

In older adults, the region of the brain that predicts how much water a person needs (the mid cingulated cortex) can malfunction, which helps explain why the elderly are more at risk for dehydration. In Chicago’s 1995 heat wave, more than 600 people died in their homes due to heat exposure. It is important that elderly persons be checked on during periods of high heat to ensure proper hydration. 

Dehydration can be easily prevented through proper hydration. However, some nursing home patients might be unable to drink adequate amounts of fluid because of forgetfulness, or illness. In addition, many nursing home residents suffer from diabetes, which is an increased risk factor for dehydration. Therefore, it is important that nursing home staff monitor residents to ensure proper hydration and urine output (dark yellow urine usually signals dehydration) in order to prevent serious complications caused by dehydration. 

Proper nutrition and proper hydration are essential elements of maintaining the highest possible health and well-being of nursing home residents. As discussed above, elderly nursing home residents are particularly susceptible to dehydration. The danger of pressure sores adds a further complication for nursing home residents at risk for dehydration. 

Dehydration is a risk factor for the actual development of pressure ulcers because dehydration can reduce blood volume, thus interrupting circulation and blood supply to the extremities. Maintaining tissue health is an important feature in pressure sore prevention; this includes proper nutrition and hydration, pressure relief and management, incontinence management, and wound care. In addition, the pressure sores can also be a major source of fluid loss as the sores drain, causing further dehydration. 

Therefore, nutritional intervention is an important element of pressure sore prevention and treatment. Nursing home staff must properly assess the resident’s nutritional needs, monitor the resident’s food and fluid intake, and make changes to the nutrition plan as changes in the resident’s health occur. Early intervention is important when a resident is not eating or drinking enough in order to prevent further health complications such as malnutrition, dehydration, and pressure sores. 

Resources:

Science Daily – Brain Malfunction Explains Dehydration in Elderly

Pressure Ulcer Management: The Importance of Nutrition

Dehydration Death Costs Nursing Home $6.5M

Autopsies May Help Families Determine If Their Loved One Was A Victim Of Nursing Home Neglect Or Abuse

The Failure To Treat Pain In Paralyzed Patients With Decubitus Ulcers Can Result In Autonomic Dysreflexia

Autonomic dysreflexia (or hyperreflexia) is a dangerous condition that can occur with bed sore patients or patients with spinal cord injuries above the middle of the chest (usually above T-5).  Autonomic dysreflexia occurs when an irritation or pain below the level of the spinal cord injury sends a signal that fails to reach the brain.  

Over time, the bodies a delayed pain response results in changes to the sympathetic portion of the autonomic Nervous System (helps people adapt to changes in the environment and is associated with the “flight-or-fight” response), resulting in muscle spasms and a narrowing of the blood vessels.  This in turn can cause blood pressure to rise and heart rate to drop, which can lead to stroke, seizure, or even death. 

Signs autonomic dysreflexia may include:

  • Pounding headache
  • Goose bumps
  • Red blotches on the skin, above the level of the spinal cord injury
  • Sweating, above the level of injury
  • Cold, clammy skin, below the injury
  • Nasal congestion
  • Slow pulse (< 60 beats/minute)
  • Restlessness
  • Hypertension (blood pressure greater than 200/100)
  • Nausea

Autonomic dysreflexia can be prevented.  Specific precautions include:

  • Frequent pressure relief in bed / chair (turning the patient to change positions)
  • Avoidance of sunburn and scalding from hot water
  • Maintain a regular bowel program
  • Proper nutrition and fluid intake
  • Compliance with medications
  • Proper maintenance of indwelling catheter (keep tube free of kinks, keep drainage bags empty, check catheter daily for deposits)
  • Perform routine skin assessments

Treatment of autonomic dysreflexia can be as easy as changing positions or removing the cause of irritation.  However, treatment must be initiated quickly in order to prevent further complications.  Many stimuli can cause autonomic dysreflexia including anything that would have been painful, uncomfortable, or physically irritating before the injury.  

The most common causes are:

  • Overfill bladder – this can be due to a blockage in urinary drainage device, bladder infection, inadequate bladder emptying, bladder spasms, or bladder stones
  • Bowel full of stool or gas – due to constipation, hemorrhoids or anal fissures, or infection and irritation
  • Skin irritations – due to wounds below the injury, pressure sores, ingrown toenails, burns, or tight/restrictive clothing
  • Broken bones

If the trigger cannot be identified and removed or if problems persist, medications can be used to treat the autonomic dysreflexia. 

People suffering from spinal cord injuries are particularly susceptible to pressure sores because of sitting or lying in the same position for an extended period of time.  In addition, spinal cord injuries can reduce or eliminate sensations, making it more difficult for the person to know when a pressure sore is developing.  These pressure sores can cause a dangerous condition known as autonomic dysreflexia in patients with spinal cord injuries.  

Autonomic dysreflexia is a potentially life threatening condition resulting from over activity in the Autonomic Nervous System, which can cause high blood pressure leading to seizures, stroke, and even death.  

Therefore, it is important that nursing home staff pay special attention to residents suffering from spinal cord injuries.  This includes frequently turning the resident to relieve pressure, regulating bladder and bowel output, properly maintaining catheters, and regularly checking for skin irritations.  Prevention of pressure sores is key to maintaining the physical health of residents with spinal cord injuries. 

Related:

Are bed sore patients at risk for amyloidosis?

Can bed sores cause osteomyelitis?

Is necrotizing fasciitis related to bed sores?

If bed sores are not timely treated, can gangrene develop?

Bed Sore Resources

Bed Sore Treatment Specialists

Is It Time For Nursing Homes To Embrace Electronic Medical Records?

In a January 2009 speech, President Obama supported creating electronic health records for all Americans within five years, lowering the cost of health care, making the system more efficient, preventing medical errors, and saving money and jobs. 

The term “electronic health records” does not refer to any specific system and could refer to sophisticated system that allows doctors to order tests, send prescriptions, and track medical history or a much less sophisticated system. Therefore, one of the first requirements would be establishing standards for what constitutes an electronic health records system. 

Only 17% of the nation’s 800,000 doctors and 8% of the nation’s 5,000 hospitals currently use electronic medical records (“EMR”). This low percentage could be attributed to cost. Electronic systems could cost tens of thousands of dollars to implement and also require annual maintenance fees. 

These electronic systems also require skilled personnel to build and implement the technology. Studies indicate that the plan could cost at least $75-100 billion over the ten years that hospitals would probably need to implement the program, with the biggest costs probably going towards paying and training the labor force needed to create the network. 

Electronic health records also raises questions about information privacy and security. HIPPA (Health Insurance Portability and Accountability Act) does not currently include any regulations of Web data handling and patient privacy. Already, lawmakers are pushing for safeguards to protect consumers. 

Despite concerns over cost and privacy, electronic health records could help improve the quality of health care. Supporters assert that it could help eliminate redundant tests, better prepare doctors for their patients, prevent medication errors, reduce malpractice lawsuits and help patients be better-informed. 

Additionally, supporters claim that a fully computerized health record system could save the heath care industry $200-300 billion a year. This could eventually slow the rise of health care premiums, which would save Americans money. However, some people do not think that a national electronic health record system will save the nation as much as President Obama asserted ($80 billion a year). 

Nursing home facilities and residents might also benefit from electronic records. This is because records can be shared among health care providers. Many times, nursing home residents require hospitalization for injuries, illness, and disease. 

Electronic medical records could better allow doctors and nursing home staff to share information concerning changes in physical and mental health. This could help provide more updated and personalized care of residents through electronic records of any changes in condition. 

However, nursing home facilities have different information needs than hospitals. Nursing home facilities need larger records with more extensive patient histories and descriptive information focused on the long-term treatment of residents instead of acute hospital-oriented systems. 

A study by the American Association of Homes and Services for the Aging (AAHSA), suggests that 43% of U.S. nursing homes maintained electronic health records, with 48% using computerized physician orders, 51% using electronic medication orders, and 41% using electronic systems to manage laboratory information. 

The study also revealed that larger facilities and those that were part of a chain were more likely to use electronic systems than smaller, stand-along facilities. The greater percentages of nursing homes using electronic records suggests that implementing electronic health records in nursing homes might be an easier transition than in other health care facilities. In addition, electronic systems that allow staff to document care at the point of service delivery could improve the quality and accuracy of medical-record documentation and improve quality of care. 

Resources:

New York Times: Privacy Issue Complicates Push to Link Medical Data 

B-net: Electronic records in long-term care

AAHSA: Research Shows Nursing Homes Lead the Way in Electronic Health Record Use

The Gerontologist: Improving the Quality of Nursing Home Care and Medical-Record Accuracy with Direct Observational Technologies

An Inspirational Story Of A Young Man Who Regained His Independence After Living In A Nursing Home

Not all nursing home patients are elderly!  A blog-reader sent me this inspirational video of Kenny, a 34-year-old man who now lives relatively independently after spending 17 years in a nursing home. Kenny suffered a cerebral hemorrhage as a child that left him confined to a wheelchair, but has not stopped him from enjoying life.  Kenny has created a website The Traveling Wheelchair that shows his accomplishments.  Go Kenny Go!

Happy New Year From The Nursing Homes Abuse Blog!

Happy 2010!  Best wishes for a happy, healthy and prosperous New Year to all of our readers.  

Thank you for making 2009 a busy and exciting year for me.  Through this blog, I was fortunate to meet many of you in person or via email.  Although most families and caregivers contact me after a distressing incident, I continue to get calls and emails from many people with nursing home questions or concerns.  Either way, I am always grateful for the opportunity to assist or at least exchange ideas.  I look forward to building on many of these relationships over the coming years. 

 

Jonathan

About Jonathan Rosenfeld

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Jonathan Rosenfeld is a lawyer who represents people injured in nursing homes and long-term care facilities.   Jonathan has represented...

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Bed Sore FAQs

Frequently asked questions on bed sore prevention, treatment and legal rights of those who have been neglected.

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