Golden Moments Senior Care Center Continues To Accumulate Fines Related To Providing Poor Care To Its Patients

It never ceases to amaze me how some nursing home operators would rather incur fines for continually providing inadequate care rather than make necessary changes. However, when the cost of the fines is not sufficient to improve patient care, I guess that some business manager is making a conscious business decision that it's easier (and cheaper) to continue with the game plan and pay the consequences---  when-- and if they get caught.

Case in point, Golden Moments Senior Care Center.

The Jacksonville, IL nursing home has agreed to pay $6,500 in fines to the state in relation to complaints connected to mistreatment of the elderly.  For Golden Moments, this most recent fine is just the latest hiccup along the way to providing quality care.  Among recent fines:

  • May, 2009- The facility was fined $20,000 after an investigation revealed that Golden Moments failed to intervene in incidents where patients were verbally, mentally and physically abused.
  • October, 2009- The Illinois Department of Health imposed $3,050 per day fine for an 11 day period where the facility failed to make corrective changes related to patient care. Specifically, the facility failed to follow its own policy with respect to patients who require assistance while eating.
  • November, 2009- As of November 23rd, Golden Moments received approximately $40,000 in fines for failing to comply with federal regulations.

Sure, $40,000 is a lot of money.  But my guess is that the cost of paying the fines is relatively cheap compared with making the necessary changes that would be necessary if the facility actually chose to improve patient care.  Until states begin to impose more substantial fines, I predict nursing home patients will continue to receive much of the same poor care that leads to severe injury and death.

Read more about these fines against Golden Moments Senior Care Center here.

Related:

Aide identified in alleged nursing home abuse, The State-Journal Register, August 28, 2009

Illinois Nursing Home That Turned 'Blind Eye' To Sexual Assaults Now Faces Fines

Choking Death Just Latest Problem At California Nursing Home

Hefty Fine Imposed On A Kindred Nursing Home For Failing To Report Potential Abuse To Authorities

Judge Limits Fines For Poor Nursing Home Care

Falls In Nursing Homes Are A Serious Threat To The Safety Of Many Patients

Given the frequency (approximately 80+% of all nursing nursing home patients will experience a fall this coming year) with which nursing home falls occur, facilities must be on the lookout when it comes to implementing fall prevention techniques in order to improve patient safety.  Too often, the prevention comes too late-- if at all.

Here are our most popular fall-related entries over the past year:

How Many Falls Is Enough To Impose Responsibility On Nursing Home?

Falls are a common problem facing elderly people in and out of nursing homes. By some accounts, every elderly person in America will fall at least one time over the course of the next year. Many of these falls will cause injury and some will even cause death.

In the case of falls occurring in the nursing home setting, many clients and their families focus their attention on tying a specific number of falls to a facilities responsibility. Truth be told, there really is no magic number when it comes to identifying a specific number of falls after which a nursing home or hospital becomes responsible....

Never Event #1: Hospital Falls & Trauma

Falls in trauma top the list of preventable medical conditions in hospitals, accounting for 193,566 incidents in 2007. Falls in hospitals (and similarly in nursing homes) are deemed to be preventable by Medicare because with proper fall/risk assessments and staff assistance most falls in hospital could be avoided. A number of factors should be addressed by a hospital to determine if a person is at risk for falls:...

Nursing Home Cited For Mistreatment Of Resident Following Investigation Of Resident's Fractured Neck

The Minnesota Department of Health released an investigative report concluding a resident of Presbyterian Homes of Arden Hills Nursing Home sustained a broken neck due to a fall or other trauma at the facility. The investigation follows the death of 91-year-old Gladys Gall, a resident at the facility.

Despite the fact no federal or state nursing home violations were identified, investigators still determined there was ample circumstantial evidence to conclude the nursing home was at fault in the injury and subsequent death of Gall. On April 18, 2008 Gall was admitted to an emergency room after complaining of head and neck pain. A CT scan confirmed Gall's pain was related to a cervical fracture. On April 28th, Gall died from complications related to the cervical fracture....

What Is Hypostatic Blood Pressure & Why Is There An Associated 'Fall Risk'?

Hypotension (low blood pressure) is a problem for many nursing home residents, causing dizziness and fainting. Blood pressure readings measure the pressure in arteries - systolic pressure (the top number in a reading) measures the pressure the heart generates when pumping blood out to the rest of the body and diastolic pressure (the bottom number in a reading) measures the amount of pressure between heartbeats. A systolic blood pressure of 90 millimeters of mercury or less or a diastolic blood pressure of 60 millimeters of mercury or less is considered low....

Nursing Home Staff Must Take Precautions While Moving & Transferring Disabled Patients To Minimize Risk Of Dropping

The most dangerous part of the day for many nursing home patients may be getting out of bed in the morning. When staff fail to supervise or provide proper assistance to nursing home patients during transfers, patients are at risk for falls or being dropped by staff.

Disabled nursing home patients and those with physical limitations must be carefully monitored to avoid injuries while being transferred from one device to another. Some of the commonly encountered situations where patients are injured include:...

Even Common Falls Put Elderly At Risk For Developing Subdural Hematomas

Frequently undiagnosed and under-appreciated, falls amongst the elderly can frequently result in brain bleeds or technically termed 'subdural hematoas'. Because elderly are predisposed to developing subdural hamatomas, staff in nursing homes and hospitals need to be tuned into the symptoms and when to seek additional medical care....

Bone Fractures In The Elderly Require Special Attention To Improve Recovery & Prevent Complications

A fracture is a broken bone that requires medical attention. Fifty percent of women over age fifty and twenty-five percent of men over age fifty will suffer from an age-related bone fracture sometime in their lifetime.

Elderly people are particularly susceptible to broken bones because as bones age, they lose the ability to resist the formation and growth of cracks that can lead to bone breaks because they cannot withstand as much pressure as younger bones. Unfortunately, as we age, our bodies ability to heal fractures is compromised....

Blood Thinning Medications, Such As Coumadin, Pose Substantial Danger To Nursing Home Patients Involved In Falls

Coumadin (generic name - Warfarin), is an anticoagulant (blood thinning medication) that is commonly used to help treat and prevent blood clots that could cause a heart attack, stroke, or pulmonary embolism. This prescription medication works by blocking the creation of certain clotting mechanisms, which prevents blood clots from forming. The goal of warfarin therapy is to decrease the clotting tendency of blood but not to prevent clotting altogether....

If your loved one suffered an injury related to a fall at a hospital or nursing home, the facility may be responsible for their injuries.  You can always call our office to discuss the potential matter, free of charge.  Toll-free across the country (888) 424-5757

New York Jury Punishes Nursing Home Where Man Develops More Than 20 Bed Sores

It never fails to amaze me.  Frequently, when I tell people about some of the cases I work on involving bed sores, I only to get a 'so what?' reaction from them.  Are the people who surround me heartless?  Maybe some of them (just joking, honey)?  Nonetheless, the reality is that most people have no idea what a bed sore truly is or the catastrophic consequences that my arise after a person develops them.

When people actually see the gruesome photos of rotting flesh on a person's backside hear about the ongoing medical procedures that are necessary to heal the wound, they begin to understand the real impact of this medical condition.

Along these lines, an obviously compassionate jury in New York awarded the family of a man who succumbed to infection following the development of bed sores almost $19 million.  The New York Post reported that the Brooklyn jury's award was comprised of $3.75 for the man's pain and suffering and a hefty $15 million in punitive damages.

According to the man's daughter's Margaret Whitehurst, the man rapidly declined during his nine month admission to Brooklyn Queens Nursing Home.  "He walked in on two legs and a cane.  He was 237 pounds.  When we got him back, he was 148 pounds and had holes all over his body."

In addition to hearing testimony regarding severe bed sores (also called: decubitus ulcers, pressure ulcers or pressure sores), the jury also heard from an expert witness who testified about how the nursing home altered the man's medical records to make it appear as though he entered the facility with bed sores.

Not having any firsthand knowledge of whether the nursing home made any offer to settle the case prior to trial, I can only assume the offer was insignificant.  I'll bet this facility is now re-thinking its decision to avoid responsibility for the death of this patient.

Read more about this nursing home lawsuit here.

Related:

Lawsuit Claims That Nursing Home's Negligence Resulted In Patient's Decubitus Ulcers

Lawsuit Alleges: One Week In The Nursing Home Results In Significant Deterioration Of Pressure Sores & Sepsis

Nursing Home Negligence Lawsuit Claims New York Facility Allowed Advanced Bed Sore To Develop In Rehab Patient

Big Verdicts Against Nursing Homes

What should I do if my family member develops bed sores during an admission to a nursing home?

Resource:

Nursing Home Injury Laws

Despite Their Avoidability, Bed Sores Continue To Plague Nursing Home & Hospital Patients In All Demographics

Although the news regarding the horrific physical and emotional impact of bed sores (also called decubitus ulcers, pressures sores or pressure ulcers) surely is on all respectable medical professionals radar screens, bed sores in nursing homes and hospitals continue to plague individuals in all demographics.  In order to improve patient care, bed sore prevention must be a priority at all nursing homes and hospitals.

Should a bed sore develop, staff must be diligent in identifying the wound as quickly as possible an implement the use of medical equipment such as pressure relieving mattresses  and other pressure relief devices such as heel protectors to prevent the wounds from advancing.

When bed sore are not timely treated, the wounds may progress and become an advanced stage bed sore. A stage 3 or 4 bed sore typically requires more aggressive interventional medical treatment may be required such as surgical debridementflap reconstruction or a diverting colostomy may be necessary.

By the time significant medical treatment his utilized, many patients are already suffering from complications such as: osteomyelitis, amyloidosis, gangrene or sepsis

In addition to the pain that accompanies bed sores, the medical complications may claim the life of the person.  In my practice, we commonly represent families in wrongful death lawsuits for people who have developed bed sore during an admission to a hospital or nursing home.

Many of these commonly encountered situations are discussed at BedSoreFAQ.com, where we receive thousands of visits every month from concerned family members and care givers. If you have a question, not discussed, feel free to contact me for a no-obligation consultation. (888) 424-5757. Toll-free. Anywhere

Are Group Homes A Viable Alternative To Nursing Homes?

  1. Adult Group homes may provide an alternative to nursing homes for older adults who are at risk of living alone but do not require nursing care.  These homes allow elderly family members to have more autonomy, while still providing convenient access to services.  Adult group homes refer to housing for groups of unrelated adult individuals with disabilities.  In Illinois, there are several categories of adult group homes:
  • Shared Housing Establishment (SHE) – Residence for ≤ 16 persons, at least 80% of whom are age 55 or older. 
  • Assisted Living Facility (ALF) – Residence for at least 3 unrelated adults, at least 80% of whom are age 55 or older.
  • Supportive Living Facility (SLF) – Residential setting that combines apartment-style housing with personal care and other services. 
  • Residential Care Facilities for the Elderly (RCFE) - Provides non-medical care to elderly people in a group living arrangement, frequently providing meals and assisted with laundery and housekeeping.

Cost is an important and often limiting element when determining what type of facility you and your family can afford.  Medicaid can pay for all SLF facility services except room and board, and SLFs cannot charge more than the Supplemental Security Income (SSI) rate.  Medicaid does not pay for ALFs or SHEs, so most residents pay with their own financial resources or with long-term care insurance.  ALFs and SHEs vary in building size (from single family homes to large communities), room size (studio to suites or apartments) and can be freestanding or part of a retirement community.   

SHEs and ALFs do not have age requirements except that 80% of the residents must be age 55 or older.  However, in order to be accepted for residency or remain in residence at a SHE:

  • The facility must be able to provide or secure appropriate services for you
  • You need a level of service or type of service for which the facility is licensed
  • The facility must have sufficient staff with appropriate skill to provide those services

There are also circumstances that may preclude you from being a resident at an ALF or SHE.  Potential residents may not be accepted and current residents cannot be maintained if any of the following circumstances exist:

  • You pose a serious threat to yourself or others
  • You are unable to communicate your needs
  • You need help with an activity of daily living from more than one paid care-giver at any given time
  • You need total assistance (staff or another individual performs the entire activity without your participation) with two or more activities of daily living
  • You need more than minimal assistance in moving to a safe area in an emergency
  • You have a severe mental illness where you are substantially disabled in the areas of self-maintenance, social functioning, activities of community living, and the mental illness is expected to persist for more than one year (this does not exclude persons with Alzheimer’s disease and other forms of dementia)
  • You need treatment that cannot be self-administered or administered by a qualified licensed health care professional (intravenous therapy, replacement of catheter, sterile wound care, feeding tube feedings, routine insulin injections for diabetics)
  • You need treatment of stage 3 or 4 pressure sores
  • You need five or more skilled nursing visits per week for three consecutive weeks or more

Before being admitted to an adult group home, a doctor must perform a comprehensive assessment of your condition including an evaluation of your physical, cognitive, and psychosocial condition, as well as a test for tuberculosis.  Residents with Alzheimer’s disease may be subject to additional evaluations before admission in order for the facility to determine whether it can provide secure and appropriate care. 

Based on this assessment, the facility will develop a service plan that will serve as the basis for the service contract between you and the facility.  This plan must be reviewed and revised, if necessary, every year or immediately after a significant change in condition. 

In Illinois, the Illinois Department of Public Health (IDPH) must license all ALFS and SHEs (list of licensed ALFs and SHEs in Illinois).  Illinois ALFs and SHEs are subject to the Illinois Assisted Living and Shared Housing Act (210 ILCS 9) and the Assisted Living and Shared Housing Establishment Code (77 Administrative Code 295).  These regulations are in place to provide protection to elderly residents who are at risk of abuse and neglect.  Licensed group homes are required to offer certain mandatory services including:

  • Secure housing
  • Laundry
  • Housekeeping
  • Three meals per day
  • 24-hour security
  • Emergency communication response system
  • Assistance with some activities of daily living (eating, dressing, bathing, toileting, transferring, and personal hygiene)

Optional services include:

  • Medication services – Medication reminders, supervision of self-administered medication, medication administration, medication storage, and medication records.
  • Transportation to the doctor
  • Money management or banking
  • Beauty shop
  • Postage or mailing
  • Help with shopping
  • Meals for visitors and guests

Most ALFs and SHEs are not required to have nurses on staff; however, the facility must employ a sufficient number of qualified staff to meet the 24-hour needs of the residents.  At all times, at least one direct care staff person who is CPR certified must be on duty. 

SHEs must have at least one staff member on site at all times, except in emergency situations or short trips.  ALFs must have at least one staff member awake, on duty, and on-site 24-hours a day.  There are also building requirements for ALFs and SHEs.  Both must conform to the applicable building, fire, and life safety codes and must meet the accessibility standards of the Americans with Disabilities Act (ADA).  The facility must also meet environmental requirements designed to maintain a clean, healthy, and safe environment. 

 As a resident of a SHE or ALF, you have all the rights guaranteed under the Constitution of the United States, the Constitution of the State of Illinois, federal resident’s rights, and resident’s rights guaranteed by Illinois statutes.  These include the right to:

  • Live in an environment that promotes and supports your dignity, individuality, independence, self-determination, privacy, choice, and to be treated with consideration and respect
  • Direct and negotiate the terms of your own care
  • Be free of chemical and physical restraints
  • Privacy in financial and personal affairs
  • Review and copy your personal files

The facility must execute a contract between you and the facility and provide you with a copy.  If the facility reasonably believes that you have been a victim of abuse, neglect, or financial exploitation, the facility must remove the alleged perpetrator from direct contact with residents, notify IDPH, conduct its own investigation, and submit a written report to IDPH. 

The federal Fair Housing Act prohibits discrimination on the basis of handicap (mental or physical impairments which substantially limit one or more major life activities).  Adult group homes are subject to state regulations that help protect the health and safety of the residents. 

Abuse and neglect in adult group homes are major concerns for adult group homes.  Elderly adults, especially those suffering physical or mental impairments, are particularly susceptible to nursing home abuse and neglect.  While residents of adult group homes are not as dependent upon staff as nursing home residents, they are still unable to perform all activities of daily living, relying on group home staff members to provide proper services and assistance.  Several recent news stories reveal horrific violations of the law and human decency, when group homes mistreat their adult residents. 

Unlicensed group home

California investigators recently shut down an illegal and unlicensed adult group home in San Bernardino, CA, that was described as having prison camp conditions.  The facility was surrounded by razor wire fences and padlocked gates.  Investigators reported that 22 elderly adults, some suffering from mental impairments, were abused, crammed into converted chicken coops, and forced to use buckets as toilets.  Some of the residents were living in rooms as small as 6 by 15 feet, with two beds and a mattress in the room.  The owner, 61-year-old Pensri Sophar Dalton, was arrested and charged with 16 counts of causing harm to elderly adults.  After the facility was shut down, most residents were picked up by family members or taken to licensed facilities. 

Physical and emotional abuse of residents in a group home

NBC news reported that a Michigan special investigative report revealed that residents at a group home in Flint, MI suffered emotional and physical abuse at the hands of the owner and her boyfriend.  One resident alleged that he was locked in a closet after not following orders.  Neighbors are concerned for the elderly residents because they are not being removed immediately because of a complicated appeals process. 

Adult group homes can be a helpful alternative to nursing home facilities; however, residents are still susceptible to elder abuse and neglect.  Therefore, families should thoroughly investigate facilities before placing their loved ones in the hands of an ALF or SHE. 

Rosenfeld Injury Lawyers is committed to the the safety of all individuals living in group homes-- young people, teenagers, adult and elderly.  

We are proud to have successfully represent individuals living in group homes who have suffered many types of injuries including: sexual abuse, food poisoning, physical abuse, as well as other types of injuries due to improperly maintained property.

If you suffered an injury in a group home, we welcome would be honored to speak with you.  As we have done for more than 30 years, all consultations are completely free and confidential.  Should you wish to retain our office, there is never an attorney fee charged, unless we recover for you.

Providing nationwide legal representation: (888) 424-5757 

 

Thanks to Heather Keil, J.D. for her research with this important topic.

Resources:

Illinois Department of Public Health: Assisted Living / Shared Housing Licensed Establishments

Illinois Department of Public Health – Assisted Living / Shared Housing Initial License Application

Illinois General Assembly: 77 Illinois Administrative Code 295 – Assisted Living and Shared Housing Establishment Code

U.S. Department of Justice: Group Homes, Local Land Use, and the Fair Housing Act

Continue Reading

Nursing Home Abuse Blog Readers Highlight Issues Facing Many Patients & Families

I am grateful to our readers who continually supply me some great topics to write about.  I also receive questions from readers regarding a particular situation they may be experiencing.  I try to answer every question I get or direct readers to a resource to get more information.  I have put many of commonly encountered questions in our FAQ category for easy access. Don't worry, I never disclose your personal information.

Here are some of the most popular FAQ's:

One of the most important steps in determining if a cause of action exists against a nursing home or hospital is to review the medical records. The records will help determine what-- if any-- mistakes were made by the facility in the care of the individual.


Getting medical records from a nursing home, physician or hospital can be a daunting task due to privacy regulations (HIPPA) and misunderstanding of the laws that apply to obtaining the records-- both on the part of the person requesting the records and on the part of the medical facility.

Assisted living facilities are generally governed by state law. In Illinois, assisted living facilities (ALF's) are licensed, regulated, and inspected by the Illinois Department of Health (IDPH). The IDPH ensures that all ALF's in Illinois comply with the provisions of the state Illinois Nursing Home Care Act (210 ILCS 45). IDPH is responsible for the initial licensing and continued re-certification and inspection of the facility.

If a patient feels that his or her resident rights are being violated, a complaint may be filed with IDPH, which may prompt a complaint investigation to ensure that the facility is properly caring for all residents.

 An Advance Directive is a written statement about how you want medical decisions to be made in the future if you can no longer make them yourself. Federal law requires that you be told of your right to make an advance directive when you are admitted to a health care facility.

Although many nursing home patients frequently feel trapped within the situation they are currently in, nursing home patients actually have many rights granted to them under federal law. Federal law empowers nursing home patients to make decisions with respect to their medical treatment and personal care.

Who Regulates Nursing Homes?

In most states, nursing homes are regulated by a combination of state (Department of Health) and federal authorities (U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services [CMS]). Each agency has its own regulations that control all aspects of the nursing home including: resident care, staffing, policies and procedures and medical equipment.

Because nursing homes are responsible for complying with state and federal regulations, agents from either agency conduct inspections of the facility to assure compliance with the regulations. These inspections are called 'surveys' and are generally done unannounced at least one time per year. Surveys may be conducted more frequently at facilities with a history of prior violations or in response to a complaint regarding resident care.

Physical, mental and sexual abuse are forms of abuse encountered by nursing home residents across the country. Sadly, some of the most commonly abused nursing home residents include those who are physically or mentally disabled and have no way of fighting off a perpetrator.

Remember, you know your loved one better than anyone else. If you suspect mistreatment or abuse immediately report the situation to local police and/or ombudsmen. The reality is that most episodes of elder abuse go unreported.

When you become aware of mistreatment of a nursing facility it is important to get your loved one the medical treatment they need and then get into ‘fact collection mode’. In fact collection mode, you are beginning to collect information about the incident, acts of the nursing home staff and medical condition of your loved one. Doing some preliminary work before you meet with a lawyer will prove for a more effective meeting.

Don’t assume you will remember all facts regarding the incident. As time goes on, your memory will begin to fade. The following steps will help you organize your thoughts during a stressful time and to give an attorney the information he needs to work best on your behalf.

Have a question regarding nursing home injury or patient rights?  Give me a call or use our contact form to discuss.  (888) 424-5757
 

 

Nursing Home Patients Continue To Receive Drugs Associated With Known Dangers

Through no fault of their own, many nursing home patients continue to receive medications known to potentially cause serious injury or death.  Many of these situations involve claims for damage against the drug manufacturers themselves.  In other cases, the prescribing physician may be partially responsible for failing to monitor the patient.

In 1988 the FDA approved the use of Gadolinium for use as a contrast agent in MRI's. Contrast agents help in enhancing the clarity of MRI images. Gadolinium bonds with damaged or diseased tissues giving doctors a much clearer picture of organs that they would without.

On June 8, 2006 the FDA issued a warning that Gadolinium may be linked to Nephrogenic Systemic Fibrosis (NSF) or Nephrogenic Fibrosing Dermopathy (NFD). NSF & NFD patients may have one or more of the follow conditions:

Avandia is the most commonly prescribed diabetes drug in the United States. Avandia (rosiglitazone) is used to treat type 2, non-insulin dependent diabetes by increasing the bodies sensitivity to insulin. Avandia is manufactured by pharmaceutical giant GlaxoSmithKline and has been on the market since 1999. If you have type 2, diabetes there is a strong likelihood you may have taken Avandia at some time.

Ruth Lomeo, a 44-year-old disabled person, will receive $1.6 million from the California nursing home responsible for her care. In July, 2005 Lomeo was admitted to Edgemoor Geriatric Hospital for treatment of Lupus, a chronic inflammatory disease. The nursing home staff was responsible for properly administering Fentanyl skin patches to help Lomeo cope with chronic pain. Physician orders directed the nursing home staff to put the pain patches on alternating arms every 48 hours.

Stevens-Johnson Syndrome (“SJS”) is a systemic disorder that affects the skin and mucous membranes, usually caused by a severe drug reaction. SJS often begins with flu-like symptoms (fever, sore throat, cough, burning eyes), then progresses to red or purple rashes and blisters (photos), especially around the mouth, nose, eyes. These symptoms eventually lead to skin sloughing (the shedding of the top layer of skin) because of cell death. Some patients with extreme cases of SJS appear as though they were severely burned due to the extensive skin loss.

We've all gone through the unpleasant task of preparing for a colonoscopy. Drinking an unpleasant liquid or popping pills for the purpose of giving the doctor a better view of our colon's contents is.... anything but pleasant. Now, news has surfaced that, depending on the product you used to prepare for the procedure, the experience may not have been merely unpleasant-- but downright dangerous.

On December 11, 2008, the FDA ordered the makers of Visicol and OsmoPrep to put a black box warning on their products alerting consumers to the fact that the drugs can cause kidney damage or death. The warning came after the FDA confirmed more than 20 reports of a severe kidney injury called acute phosphate nephropathy after people consumed the products. Acute phosphate nephropathy may progress resulting in: kidney failure, long-term dialysis, the need for a kidney transplant or death.

Recently, we were contacted by the family of a lady who within several months of taking Reglan Tablets, began to develop severe muscle spasms in her face. We soon found out that the staff physician had prescribed Reglan several months before the spasms started.

Reglan (generic name – metoclopramide) speeds up the movement of the stomach muscles, which increases the rate at which the stomach empties into the intestines. This prescription drug is used to treat gastrointestinal disorders including heartburn caused by gastroesophageal reflux disorder (GERD), diabetic gastroparesis (stomach does not contract), and to prevent nausea and vomiting caused by cancer chemotherapy and surgery.

For more than 30 years Rosenfeld Injury Lawyers has championed the legal rights of the injured.  If you suffered believe a drug is responsible for the death or injury to a loved one, we welcome you to contact us for a free legal consultation to learn your rights.  (888) 424-5757

Nursing Home Spotlight: Elmwood Care, Elmwood Park, IL

Elmwood Care is a large 245 bed nursing home located in Elmwood Park, IL, a suburb of Chicago. According to the government’s Medicare website, the facility received only one out of five stars, which is a much below average rating. The facility received only one out of five stars for health inspections, which is a much below average rating. In the past year, the nursing home had 48 health deficiencies, which is an alarmingly high number of deficiencies. This is 40 more deficiencies than the average number of health deficiencies in Illinois and in the United States. This is also a serious increase in the number of yearly deficiencies, up from the 13 health deficiencies in the previous year and the three health deficiencies two years ago.

The nursing home has an obligation to provide a safe and secure facility for its residents and to provide proper care and supervision to achieve and maintain the highest level of well-being for its residents. Nursing homes must meet the Requirements for States and Long Term Care Facilities outlined in 42 CFR Part 483.  

Elmwood Care received numerous violations for both quality of care and the facility environment. According to survey reports the facility received violations for failing to:

  • Protect residents from mistreatment, neglect, and/or theft of personal property
  • Keep each resident free from physical restraints, unless needed for medical treatment
  • Give each resident care and services to get or keep the highest quality of life possible
  • Give residents proper treatment to prevent new pressure sores (also called: pressure ulcers, decubitus ulcers or pressure sores) or heal existing pressure sores
  • Make sure that the nursing home area is free of dangers that cause accidents

According to survey reports, Elmwood Care failed to prevent the spread of infection by failing to implement its complete infection control program for residents with infections on two of the three floors in the facility. Nursing home staff members made several errors in technique for the isolation protocol for residents who were in isolation. These errors included allowing visiting family members to use dirty gowns to pick up new clean gowns, lack of running water in isolation room for family and staff to wash their hands, allowing family members to throw away dirty gloves in another resident’s room (which was not an isolation room), and staff members failing to wash their hands before and after entering an isolation room. Preventing the spread of infection in nursing homes is very important because many residents have weakened immune systems due to illness or age.

Nursing home residents have the right to personal privacy and confidentiality of personal and clinical records. During the survey, staff members failed to provide visual privacy for several residents. This included failing to close privacy curtains when providing treatment for residents and also failing to close window shades on windows that could be seen from nearby homes and businesses.

Residents have the right to be free from any physical restraints imposed for the purposes of discipline or convenience, and not required to treat the resident’s medical symptoms. The facility did not meet this requirement by failing to complete the following activities for several residents: assess residents for the medical need for physical restraints, obtain physician’s orders for restraints, create care plans and provide for a reduction of a physical restraint, release the restraint every two hours, and assess alternatives to provide the least restrictive measures. These failures led to one resident developing an injury to his big toe that later developed into a pressure sore from the use of a side rail restraint. This also resulted in the resident needing several restraints at the same time including the use of a chemical restraint. During the survey, the facility was unable to provide an accurate number of residents with physical restraints.

The facility must ensure that all alleged violations involving mistreatment, neglect, or abuse, including injuries of unknown source are immediately reported to the administrator of the facility and to other officials in accordance with State law. This requirement was not met when the facility failed to thoroughly investigate injuries of unknown origin for one resident. In one incident, a resident suffering from Schizophrenia and Dementia was found on the basement floor of the smoking room in the middle of the night. The resident complained of left leg pain and was brought upstairs without being assessed by a nurse before being moved.

After assessment, the resident was sent to a hospital. The nurse notes document that the resident told staff that a tall man had pushed him on the floor. However, there was no investigation or statements of how the resident suffered when the hip fracture. The facility faxed an initial incident report to the state, but failed to conduct an investigation or submit a final report of the investigation to the state.

Elmwood failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. The survey revealed odors, unsanitary storage of medical supplies, and failure to maintain a clean, sanitary, and orderly environment. Findings included: dirty shower chairs, food stored in refrigerator with medication, food on activity floor, odor in bathroom, clogged bathroom sink, sewage odor in nursing supply room, no thermometer in freezer, nursing supplies stored on floor of utility room, unclean freezers, dirty feeding tube pump, dark brown stains in some resident bathrooms, urine smell in some resident rooms, cluttered equipment store rooms, and strong urine odor in hallway.

The facility is required to provide residents with the appropriate treatment and services to maintain or improve the residents’ abilities. The facility failed to meet this requirement because it lacked any restorative program, which affected every resident with restorative needs. The lack of restorative nursing program led to a physical decline in the following residents:

  • Resident 1 – lack of positioning devices which led to pressure ulcers.
  • Resident 5 – decrease in range of motion and new pressure ulcers
  • Resident 20 – lack of assessment and devices led to the development of a wound.
  • This lack of proper restorative nursing program also led to a failure to evaluate residents to ensure that the least restrictive physical restraints were used.

The facility must ensure that a resident who enters a facility without pressure sores does not develop pressure sores unless the individual’s clinical condition demonstrates that they were unavoidable. The facility must also ensure that a resident who suffers from pressure sores receives necessary treatment and services to promote healing, prevent infection, and prevent new pressure sores from developing.

Elmwood Care did not meet this requirement as evidenced by its failure to monitor residents at risk for pressure sores, provide devices to prevent the development of pressure sores, provide care and services to residents with pressure sores to prevent the spread of infection and promote healing, and provide education and training to direct care staff in the policy and procedure for wound care. These failures resulted in immediate jeopardy.

The facility must ensure that the resident environment remains free of accident hazards and ensure that each resident receives adequate supervision and assistance devices to prevent accidents. The facility failed to meet this requirement by failing to ensure that residents received adequate supervision to prevent falls and failing to address the increased number of falls per month or the types of interventions being taken to decrease the number of falls.

These failures resulted in a significant number of falls, with one resident’s fall requiring treatment at an Emergency Room for a head injury. These failures resulted in immediate jeopardy. It is important that nursing home staff reduce the chance of accidental falls because elderly nursing home residents are more susceptible to bone fractures and injuries because of weak bones.

Elmwood Care received two out of five stars for nursing home staffing. The facility has 177 total residents, compared to the national average of 94.7 and the Illinois average of 103.9. Each resident received 1 hour 7 minutes of nursing home staff time per day, which is less than the Illinois average (1 hour 12 minutes) and less than the national average (1 hour 24 minutes).

This one-star rated facility had an exceedingly high number of deficiencies over the past year, which calls into question the facility’s ability to provide residents the proper care and services to achieve the best possible physical and mental health of its residents.

If you have a friend or family member who has sustained in injury during an admission to Elmwood Care or any other skilled nursing facility, we would be honored to speak with you about the circumstances.  All consultations are confidential and free of charge. (888) 424-5757

Sources:

Medicare website

IDPH website

Related:

Third Quarter Illinois Nursing Home Violators

Left Untreated, Stomach Aches Can Be Deadly For Elderly Nursing Home Patients

Pressure Ulcer Treatment: Surgical Debridement

Mentally Disabled Patients Composing A Larger Portion Of Nursing Homes Population. Is Your Loved One At Risk?

Nursing home facilities often house young and middle-aged residents suffering from mental illness (including schizophrenia, depression, and bipolar disorder) with older nursing home residents.  In some cases, this has led to violence against already frail elderly residents. 

Younger mentally ill people now make up more than 9% of the nation’s almost 1.4 million nursing home residents.  Last year, there were almost 125,000 young and middle-aged adults with serious mental illnesses living in nursing homes in the United States.  This was a 41% increase from 2002, when only 89,000 mentally ill people ages 22 to 64 lived in nursing homes.  The federal government helps pay for nursing home residents’ care under Medicaid so long as the facility’s mentally ill population stays under 50%.  If the population of mentally ill residents is above 50%, the facility is classified as a mental institution and is no longer eligible to receive funds under Medicaid.   

Illinois has the highest number of mentally ill adults under age 65 living in nursing homes.  This is in part because Illinois only has 1,480 public hospital beds for mentally ill patients since the state shut down seven state-run mental hospitals since 1980.  Under federal law, nursing homes may only admit mentally ill patients if the state has determined that the person needs the high level of care the nursing home can provide. 

Mentally ill nursing home residents are often younger and stronger than the elderly nursing home population.  This leaves elderly residents less able to protect themselves when younger mentally ill residents suffering from behavioral problems and become aggressive and violent.  There are also correlations between nursing home residents suffering from dementia and increased aggression despite antipsychotic drugs. 

Elderly nursing home residents are already at greater risk of injury because of frail or weak bones, underlying disease, and weakness.  In addition, many nursing home residents are bed-bound, restricted in movement, or in wheelchairs, also making it more difficult for them to remove themselves from potentially dangerous situations involving mentally ill residents.   

In May 2008, a Chicago nursing home resident (Ivory Jackson – age 77, suffering from Alzheimer’s) at All Faith Pavilion was beaten with a clock radio by his roommate who was almost thirty years younger.  Mr. Jackson later died from his injuries.  The attacker, who had a history of aggression and “altered mental status,” was ruled unfit to stand trial and now resides in an Illinois state mental hospital.  All Faith Pavilion was fined $32,500 for failing to prevent the deadly assault. 

In January 2009, a 21-year-old mentally ill nursing home resident suffering from bipolar disorder with aggression was charged with raping a 69-year-old fellow nursing home resident at a facility in Elgin.  The mentally ill resident was admitted to the nursing home facility despite a history of violence and was left unsupervised even after telling staff that he was feeling sexually frustrated. 

In light of recent violent episodes (assaults, rapes, and murders) occurring in nursing homes, Illinois lawmakers have organized a Nursing Home Safety Task Force to improve Illinois’ nursing home system and ensure the safety of residents.  The Task Force hopes to deliver recommendations for improving the state nursing home system to Governor Quinn by January. 

What can you do?

If you are concerned about the living conditions of a loved one, here are some simple suggestions:

  • Ask the facility about their policy with respect to accepting patients with criminal backgrounds and/or mental illness.
  • Look at your state's sex offender registry, many states offer the opportunity to input a specific address-- such as a nursing home-- to see if any convicted offender live there
  • Visit a facility multiple times before placing a loved one there.  Does it seem safe?  
  • Check with your local police and see if any reports of violence have been reported at the facility.
  • Report all violence to the police immediately

Sources:

Medical News Today: Patient Groups Tackle Stigma Attached to Bipolar Disorder and Other Mental Illnesses With New Tools

The Gerontologist: Mental Health Correlates of Aggression in Nursing Home Residents With Dementia

MSNBC: Mentally Ill Endanger Nursing Home Patients

US News: Health Buzz: Mentally Ill in Nursing Homes

Illinois Nursing Home Safety Task Force

Associated Press: Task Force Targets Violence in Illinois Nursing Homes

Steps To Take When Filing A Nursing Home Complaint With A State Agency

In cases involving nursing home abuse and neglect, filing a complaint with a state agency regarding the incident can be incredibly important with respect to getting answers about how an incident occurred and securing valuable information should the matter be litigated in the future.

John Kormanik who produces an excellent Nursing Home Abuse Advocate Blog, recently made some extremely useful suggestions before initiating the complaint with your state agency.  Here are John's suggestions:

  • Provider / Facility Name and City
  • Name of Patient/Resident
  • Detailed Statement of Care Provided And Any Negative Outcomes
  • Names of Witnesses
  • Your Name and Contact Information; unless you wish to remain anonymous.

Of course, if I may add my own two cents, I would add the follow:

Report the incident as soon as feasible

Reporting an incident as soon after it occurs provides investigators with the best opportunity to access records, witnesses and staff with knowledge.  In many circumstances, facilities have such high staff turnover that, a witness to an incident may be long gone-- within months of an incident.

Be as succinct at possible

After fielding calls all day, do you really think the men and women on the other end of the line want to hear all the details of your favorite sushi restaurant or how Grandma Sue is a huge Cubs Fan?  

Seriously, report the information that is relevant to the event and stop.  Too much information will just detract from the seriousness of your complaint.

Above all, I strongly encourage people to report all situations involving questionable care or injury to your state's department of public health or ombudsmen program.  

Related:

How can nursing home ombudsmen help with problems encountered in a long-term care facility?

Nursing Home Watchdogs: Ombudsmen

Where To Report Elder Abuse

Ombudsmen In Nursing Homes

Golden Living Partners With Microsoft To Help Manage Patient Medical Records

Have you ever tried to read a nursing home patient's chart?  Were you able to read everything?  If so, please shoot me an email, because I surely have a difficult time sorting through many entries in charts.

A new collaboration between Golden Living and Microsoft may help to improve not just the legibility of medical records, but also aid in transmission of individuals medical records from one provider to another.  The system known as Microsoft Amalga Unified Intelligence System (UIS) stores each patients medical records on-line to allow ease of access by both the patient and subsequent health providers.

"The use of Microsoft Amalga allows the bridge of information between the various care settings and build a robust view of the patient across the enterprise no matter where they've been," said Brad Savage, a senior vice president and chief information officer for Golden Living.

Given the complexity of many nursing home patients' medical records, I'm all for any tool to help assist medical professionals with their treatment.  Especially, in situations involving critical care, where a patient may be unconscious or uncommunicative, this new technology may prove to be a literal life safer.

Read more about this new technology here.

About Golden Living:

Golden Living is a national company that provides medical care in a variety of settings.  In particular, Golden Living strives to serve people:

  • Recovering from Joint Replacement Surgery
  • Recovering from a Stroke
  • Progressive Dementia or Alzheimer's Disease
  • Assistance with Activities of Daily Living
  • Managing a Chronic Disease
  • Declining Health that Requires Long-Term Care
  • Managing a Terminal Illness

There are more than 300 Golden Living nursing homes and assisted living centers located in more than 20 states. 

Elder Abuse: Why Bruises Can Be Tell-Tale Signs Of Poor Care

Perhaps there is no more visual reminder of abuse or mistreatment than a bruise.  The discoloration is not only ugly in appearance, but it can also be a source of pain for the individual.  Because bruising can be a relatively common occurrence in the elderly, I think its important to learn more about this medical condition and hopefully become better at identifying a bruise due to mistreatment vs. the normal aging process.

What is a bruise?

Bruises can result after an injury, a fall, or even bumping into something. A bruise (contusion) is an injury to the soft tissue that results in broken capillaries which leak red blood cells. As the heart pumps, the blood escapes to the surrounding tissues, creating a bruise. 

Bruises can surface hours or even days after an injury and can also show up on a different part of the body than was injured. Bruises are usually reddish in color at first, turning bluish-black or purple after a couple hours, then yellow, green, or brown as they heal. Because bruises involve skin trauma, they are usually painful for at least the first few couple days. 

How bruises heal.

Bruises fade gradually as your body reabsorbs the blood that leaked from your blood vessels. After an injury, you can take steps to prevent or minimize bruising. This includes applying a cold compress to the injured area, elevating the injured area, and avoiding blood thinning medications if possible. During the healing process, a bruise will fade in color, from bluish-black or purple to a yellowish green to a lighter brown before disappearing. This color change occurs as the body’s white blood cells remove the decayed blood products little by little. In most cases, bruises heal in one to two weeks, but deeper, more severe bruises can last longer. 

Bruising in the Elderly.

Older adults bruise more easily and heal more slowly than younger adults because they have fragile capillaries and thinner skin. This is because as you age, your skin becomes thinner and you lose some of the protective fatty layer that helps cushion your blood vessels. In addition, bruises in older adults can last longer than the usual 1-2 weeks, sometimes lasting for months. 

Certain drugs can also make you more susceptible to bruises, many of which are common medications for older adults. Many older adults take non-steroidal anti-inflammatory medication for arthritis including ibuprofen (Advil, Nuprin) and naproxen (Aleve), which can interfere with blood clotting. Blood-thinning medication such as aspirin, Coumadin (warfarin), and Plavix (clopidogrel) reduce your body’s ability to clot, which can cause increased bruising. In addition, corticosteroids can make your skin thinner, making you more susceptible to bruises. 

Signs of abuse?

Bruises are one of the most common indicators of nursing home abuse and neglect. This is important to note because elder abuse, including physical abuse, is on the rise. Elderly nursing home residents are vulnerable to injuries and abuse because of weakness, illness, and decreased mental cognition. 

Many times the elderly residents who are victims of abuse are unable to alert family or staff of the abuse. They might be too scared to report the abuse or too embarrassed, or even unable to remember the abuse that they were forced to endure because of a cognitive impairment. 

Residents with moderate or severe dementia may be unable to give an accurate description of abuse or neglect. Oftentimes, the context in which an injury occurs is just as important as the injury itself in screening for elder abuse and mistreatment. Because of the serious risks associated with elder abuse, nursing home staff must be properly trained to recognize signs of abuse and closely monitor residents for common signs of injury or abuse, such as bruising. 

In Illinois, if a nursing home suspects that a resident’s injury might have been caused by abuse, the facility must report the matter to the Illinois Department of Public Health, investigate the alleged abuse, and provide a copy of the investigation to the Department. (Illinois Administrative Code: Long-term care facilities – 77 Administrative Code 300.3240 Abuse and Neglect). Nursing home facilities must take all injuries seriously, especially bruises that might indicate abuse (because of bruise location, size, or re-occurrence). 

Oftentimes, it is difficult to determine if bruising is normal, accidental bruising or something worse. In order for facilities to better be able to recognize abuse, the literature must be improved by documenting normal bruising in the geriatric population. This could then provide a point of comparison for nursing home facilities and caregivers when they encounter suspicious bruises. Until then, nursing homes must err on the side of caution, investigating all injuries that seem even slightly suspicious in order to protect our elderly population. 

Although older adults bruise more easily, staff should still be concerned when residents have bruises, especially if they are in patterns or clusters, or the bruises reappear.  The pattern or shape of the bruise can sometimes provide clues as to the cause of an injury (bruises can occur in the shape of knuckles or fingers). Bruises in patterns can indicate the use of restraints (bruises on hips and arms can indicate the use of bed rails, and bruises on the wrists can indicate the use of cuffs). Frequent or serious falls are another common cause of bruising, and can indicate improper supervision of a resident. In order to provide the best possible care, nursing homes must have care plans in place to prevent residents from suffering from accidents and abuse. 

The location of the bruising may also indicate abuse. The most common locations for non-accidental injury are the face, neck, chest wall, abdomen, and the buttocks. A study in the Journal of American Geriatrics Society, Bruising as a Marker of Physical Elder Abuse, reported that bruises occurring as a result of physical elder mistreatment are often large (> 5 cm) and occur on the face, lateral right arm, and back of the torso. 

In another study published in the same Journal, The Life Cycle of Bruises in Older Adults, the study revealed that almost 90% of accidentally acquired bruises in adults aged 65 or older occur on the extremities. In a sample of one hundred adults aged 65 and older, there were no accidental bruises on the neck, ears, genitalia, buttocks, or soles of the feet. And, if the bruise was on the trunk (torso) of the body, the subjects were more likely to know the cause of the bruise. 

Therefore, nursing home staff should pay particular attention to bruises that occur on a resident’s face, arm, and back because these areas have been shown to have the greatest incidence of bruising in cases of mistreatment. 

If you notice bruising on a family member who lives in a nursing home, you should ask the staff members about the cause of the bruising. Elderly adults are vulnerable to abuse and neglect and every effort should be made to prevent or stop mistreatment. 

Resources:

Mayo Clinic: Easy Bruising, Common As You Age

Medicine Net: Bumps and Bruises

Kansas University Law School: Elder Abuse in Nursing Homes, Does Bruising Tell a Story?

Journal of the American Geriatrics Society: Bruising as a Forensic Marker of Physical Elder Abuse

Oklahomans Continue To Have One Of The Highest Rates Of Pressure Ulcers In The Country

A colleague forwarded me this video with Dr. Dale Bratzler of the Oklahoma Foundation for Medical Quality as he discusses the prevalence of pressure ulcers amongst patients in nursing homes and hospitals in the state.  Unfortunately, Oklahoma is one of the top five worst states in terms of frequency of development of pressure ulcers.

Dr. Bratzler suggests that the best method of prevention is to educate 'front line workers'-- those who typically provide the most hands-on patient care as to what can be done to from a prevention standpoint and how identify the wounds in their early stages before they become particularly problematic.

I couldn't agree more.  In my experience by the time a pressure ulcer (similarly called: bed sore, decubitus ulcer or pressure sore) has developed, it is really a display of a complete breakdown in patient care at the entire facility.  In the days and weeks a stage 3 or 4 pressure ulcer develops, it literally means that shaft-after-shift of nurses or aides failed to do their job.

Related:

Why do nursing homes describe pressure sores according to 'stages'?

A Graphic Example Of Nursing Home Negligence: Amputation Of A Leg Due To Untreated Bed Sores

Updates From Bed Sore FAQ. Top-Ten Most Visited Entries

Reducing Decubitus Ulcers In Hospitals. How One Facility Managed To Reduce Hospital-Acquired Wounds By 63%

Nursing Home Injury Laws: Oklahoma

Grand Jury Indicts Elderly Woman On Charges Related To The Murder Of Her Roommate In Nursing Home

98-year-old Laura Lundquist is one step closer to a jail house cell after a Grand Jury indicted the woman on murder charges related to the strangulation and suffocation death of her 100-year-old roommate earlier this year. 

A Judge ordered Lundquist to undergo an evaluation at a hospital to determine if she is competent to for a criminal trial.  

According to the District Attorney, Lundquist's roommate was found dead in her bed during a routine check.  An autopsy confirmed that Lundquist's roommate died from manual strangulation and suffocation. 

Related:

Centenarian Murdered At Nursing Home With Troubled Past

Autopsies May Help Families Determine If Their Loved One Was A Victim Of Nursing Home Neglect Or Abuse

Investigation Concludes: Most Nursing Home Administrators Are Never Disciplined For Poor Care

Information compiled by the Illinois Nursing Home Task Force revealed that out of 407 complaints directed to administrators from 2005 through 2009, only three of the complaints resulted in discliplinary action.  Obviously, the overwhelming majority of complaints directed towards nursing home adminsitrators-- the effective heads of the operation--- went without any action.

In Illinois and other states, nursing home administrators may be disciplined by state and federal authorities for a variety of legal infractions such as professional incompetence and violating Illinois' Nursing Home Care Act, which protect patients from emotional and physical harm.

According to Toby Edelman, an attorney with the Center for Medicare Advocacy, "[l]ess than one percent is ridiculous.  There should be more accountability on the part of the administrators."

We will soon learn how serious state officials are with respect to holding administrators responsible for incidents involving safety violations at their facilities, when state officials decide the fate of Jamie L. Loyd.  During Loyd's tenure at Maplewood Care in Elgin, a young resident (with a criminal background) sexually abused an elderly patient.  Officials cliam Loyd was careless when she failed to adequeately screen the young man prior to his admission to the facility.

While supporters of the nursing home lobby will argue that nursing home administrators should not be held accountable for the unforseeable acts committed by residents against other residents-- which I strongly agree with.  

The fact remains, that many situations involving abuse or injury stem from the fact that the administrators failed to supervise or intervene.  Hopefully, we will see the numbers of administrators who are disciplined begin to rise and patient care will improve as well.

Resources:

Few nursing home admins disciplined, Carla Johnson, The Associated Press

53 Illinois Nursing Homes Cited In 2009- 2nd Quarter Violations

In Wake Of Sexual Assault Of Elderly Woman, Chicago Nursing Home & Administrator Named In Civil Lawsuit

Illinois 4th Quarter Nursing Home Violators Score Just 1.72 Out Of 5 Stars

Man Charged With The Rape Of Fellow Resident In Illinois Nursing Home

Colorado Invalidates Nursing Home Arbitration Agreements Signed By Healthcare Proxies

The Colorado Supreme Court handed down a decision in the matter of Lujan v. Life Care Centers of America that invalidates nursing home arbitration agreements entered into by a healthcare proxy. The Colorado Court  held that the power to make medical decisions is different from the ability to consent settle disputes via a private system-- as in done in nursing home cases with mandatory arbitration agreements.

In Lujan, Estella Lujan's son admitted her to a Life Care Center in Colorado and signed off on an arbitration agreement along with other admission paperwork.  Three days after Ms. Lujan's admission to Life Care Center, she died.  

Ms. Lujan's family filed a wrongful death lawsuit against the facility claiming that her death was due to the facilities negligent care.  After, a lawsuit was filed, Life Care Centers filed a motion to dismiss, claiming that the lawsuit should be dismissed due to the fact an arbitration agreement was in place.

By invalidating this mandatory arbitration agreement, this wrongful death lawsuit will be able to proceed though the litigation process and eventually be heard before a jury.

Nursing Home Arbitration Clauses

An arbitration clause takes the decision of how much money--- if any -- an injured party is receive out of the hands of a jury. In an arbitration setting, one person (who is frequently pre-selected by a nursing home) determines the damages to be awarded to an individual or family. In addition, many arbitration clauses specifically limit the amount an arbitrator may award to an injured party.

Related Nursing Homes Abuse Blog Entries:

Another State Invalidates Nursing Home Arbitration Agreements

Landmark Nursing Home Arbitration Award May Cause Facilities To Re-Evaluate Patient Care

Michigan Court Strikes Nursing Home 'Arbitration Clause' And Allows Wrongful Death Case To Proceed In Court

Are Trials Really That Important?

Drugs, Criminals & Violence. Welcome To The 'Psychiatric Ghetto' Nursing Home

Blog reader Rebbecca Young recently commented on a recent post, Do Former Inmates Deserve To Be Living In Nursing Homes?

 "Deserve? So... what, once they've served their sentence and justice has been done they shouldn't have the same range of choices available to them as to any other citizen? Is being institutionalized supposed to be a privilege now? How about appropriate care in the least restrictive environment?

We are after all talking about people who have done their time - prison inmates with ongoing care needs receive that care behind bars. You make a bad decision (or many), you get caught, brought to justice... at that point a non-disabled ex convict gets to (try to) resume normal life and rejoin the community. Why should ex cons with high level care needs not receive the same choices and freedoms?

If there are concerns that a resident may pose a risk to others then the first question surely needs to be: What is the institution doing to maintain the safety and well being of all its residents?"

I think Ms. Young make some excellent points regarding the rights of the convicted after they serve their time, yet the reality remains that many of these people pose an ongoing threat to the community-- long after their time is officially served.  

A recent post on Chicago Breaking News chronicles how many many nursing home patients with extensive criminal backgrounds have settled into nursing homes in the Uptown and Edgewater communities in Chicago.  Within the two-square-mile area of the neighborhoods, 11 nursing homes provided care to 318 convicted felons and 1,350 people with mental illness-- about 10% of the Illinois Nursing Home population with those particular demographics.

The article details one of Somerset Place Nursing Home and one of its finest patients, Maretta Walker. According to public records, Ms. Walker has more than 35 arrests on her record relating to possession of crack cocaine to slashing people with a razor blade.  In May, 2008 Ms. Walker was murdered after she signed herself out of the facility for a drug-binge.

Illinois Department of Public Health Investigators determined that amongst other errors, Somerset failed to notify authorities that Ms. Walker was missing from the facility for several days before her body was discovered.  

In the end it is up to the facility to make a determination if they are capable of caring for a patient and if the patient poses a threat to others in the facility.  To guarantee these felons access to nursing homes simply seems like adding fuel to the fire and jeopardizes the safety of fellow residents and apparently the community at large.

Related:

Dangerous neighborhoods: Nursing homes admit mentally ill felons, Chicago Breaking News Center, November 30, 2009

Patient Beaten To Death At Nursing Home With Long History Of Safety Violations. Should This Facility Really Be Considered A Skilled Nursing Facility Or Simply A Haven for Thugs?

Convicted Felon Sexually Assaults Disabled Patient In Virginia Nursing Home

Murderers, Rapists, And Other Violent Criminals Living With The Elderly

Lawsuit Alleges: One Week In The Nursing Home Results In Significant Deterioration Of Pressure Sores & Sepsis

After a one week stay at Caseyville Nursing and Rehabilitation (IL), Theresa Mary Steiner's pressure sores significantly deteriorated to the point that she had become 'septic' according to a recently filed lawsuit. 

The lawsuit claims that on December 12, 2008 Ms. Steiner was admitted to the facility with stage II pressure sores on her buttocks and early stage pressure sores on her heels.  Five days later, when Ms. Steiner was discharged, the pressure sores (also known as pressure ulcer, decubitus ulcer or bed sore) had advanced to stage IV and Ms. Steiner had become known as septic.  As a result of the sepsis (also referred to as: severe sepsis, sepsis infection, septic shock, severe sepsis, septicemia), Ms. Steiner died.

The lawsuit further alleges that Caseyville Nursing and Rehabilitation was negligent in the following ways:

  • Failing to screen Ms. Steiner on admission to the facility
  • Failed to have adequate staff to treat Ms. Steiner's wounds
  • Never developed a care plan for Ms. Steiner
  • Never notifying Ms. Steiner's physician as to her condition

My take:

With the obvious disclaimer (I don't know anything about the case other from what is in the newspaper), it would appear as though the Ms. Steiner's family may have a difficult time winning their case. 

As the plaintiff in this matter, Ms. Steiner's family has the burden to prove their case.   Given the fact that Ms. Steiner enter the nursing homes with clearly form pressure sores and the wounds worsened in such a brief period of time, perhaps the damages was done by the time she had entered the facility?

Sepsis and Pressure Sores

With open wounds from pressure sores, bacteria can easily enter the bloodstream and cause and infection in the body.  When the infection progresses, it may cause sepsis.

In order to make a diagnosis of sepsis, at least two of the following must occur: a heart rate above 90 beats per minute, hyperventilation (more than 20 breaths per minute) and white blood cell count below below 4000 cells/mm.

Symptoms of sepsis include:

  • Fever
  • Low body temperature (hypothermia)
  • Loss of ability to appreciate surroundings
  • Cool hands and feet
  • Anxiety
  • Shaking
  • Organ dysfunction

In order to provide patients with the best chance of recovery, facilities should identify and treat patients as quickly as feasible. If not treated properly, many patients with sepsis die shortly after the condition develops.

Resources:

Is sepsis related to bed sores? Bed Sore FAQ

Nursing home blamed for resident's sepsis St. Clair Record, December 7, 2009

Sepsis Nursing Homes Abuse Blog August 7, 2008

Nursing Home Injury Laws

Bed Sore Resources

Now that we score nursing homes, is it time to do the same with hospitals?

I recently received an email from the National Decubitus Foundation mentioning how only a handful of states currently require hospitals to report the incidence of 'never events' to authorities that occur at their facilities.  Consequently, the patient / consumer is left in the dark when it comes to 'good' vs. 'bad' hospitals.

'Never events' are preventable medical errors that the government (Medicare) has deemed so unnecessary that hospitals can not bill Medicare for medical treatment related to a patients subsequent care.

Here is an excerpt of the email:

Hospitals Resist Reporting
Several States Trying to Enforce Disclosure Laws


Only a handful of states require reporting of all "never events", including pressure ulcers, but those that do are meeting extreme resistance from the hospital lobby. This issue of The Ugly Secret highlights several stories that have appeared in the past few weeks showing how states are attempting to overcome this defiance.

A recent story in the NY Daily News (September 16, 2009) was headlined:

"Hospital lobbyists hope to maim patient care reporting bill". The story continues, "High-priced hospital lobbyists are furiously trying to kill a bill that would give New Yorkers a report card on nurse staffing and other key patient-care issues.
The bill also requires reporting of other indicators such as bedsores, patient falls and medical errors relating to nurse staffing.

"The public has a right to know when they go to a hospital or nursing home what they can expect," said Tina Gerardi, CEO of the New York State Nurses Association.

The Healthcare Association of New York and the Greater New York Hospital Association are fighting the legislation.

Bolstering its large in-house team, HANYS has paid the state's highest-ticket lobbying firm, Wilson Elser Mostkowitz Edelman and Dicker, more than $102,000 this year to fight for them on this and other issues.

The association also has contributed at least $20,000 to Paterson's campaign, filings show.

The Greater New York Hospital Association gave $115,000 to Patricia Lynch Associates and Bolton St. Johns to lobby for them.

The effort follows a Daily News series that found city-run hospitals have been repeatedly cited for not reporting medical mishaps, including fatal errors.

'This is simply not the year to impose more new mandates given the multiple and significant state budget cuts over the past year and the fiscal challenges on the horizon,' HANYS said in an opposition memorandum. "

The current list of 'never events' includes the following (unfortunately) commonly encountered situations:

Surgical Events

Medical Device Errors

  • Patient death or serious disability associated with the use of contaminated drugs, devices, or biologics provided by the healthcare facility
  • Patient death or serious disability associated with the use or function of a device in patient care in which the device is used or functions other than as intended
  • Patient death or serious disability associated with intravascular air embolism that occurs while being cared for in a healthcare facility
  • Catheter- associated urinary tract infection

Hospital Staff Errors

  • Infant discharged to the wrong person
  • Patient death or serious disability associated with patient disappearance for more than four hours
  • Patient suicide, or attempted suicide resulting in serious disability, while being cared for in a healthcare facility
  • Patient death or serious disability associated with a medication error
  • Patient death or serious disability associated with a hemolytic reaction due to the administration of ABO- incompatible blood or blood products (transfusion of the wrong blood type)
  • Maternal death or serious disability associated with labor or delivery on a low-risk pregnancy while being cared for in a healthcare facility
  • Patient death or serious disability associated with hypoglycemia, the onset of which occurs while the patient is being cared for in a healthcare facility
  • Death or serious disability (kernicterus) associated with failure to identify and treat jaundice in newborns
  • Stage 3 or 4 pressure ulcers (also referred to as: pressure sores, pressure ulcers or decubitus ulcers) acquired after admission to a healthcare facility
  • Patient death or serious disability due to spinal manipulative therapy

Dangerous Conditions Within The Hospital

  • Patient death or serious disability associated with an electric shock while being cared for in a healthcare facility
  • Any incident in which a line designated for oxygen or other gas to be delivered to a patient contains the wrong gas or is contaminated by toxic substances
  • Patient death or serious disability associated with a burn incurred from any source while being cared for in a healthcare facility
  • Patient death associated with a fall while being cared for in a healthcare facility
  • Patient death or serious disability associated with the use of restraints or bedrails while being cared for in a healthcare facility

Criminal Acts Within A Hospital

  • Any instance of care ordered by or provided by someone impersonating a physician, nurse, pharmacist, or other licensed healthcare provider
  • Abduction of a patient of any age
  • Sexual assault on a patient within or on the grounds of a healthcare facility
  • Death or significant injury of a patient or staff member resulting from a physical assault (i.e., battery) that occurs within or on the grounds of a healthcare facility

Now that the government has literally spelled out the preventable medical events that hospitals should easily be able to avoid, don't patients deserve to know which medical facilities are doing a good job and which are not?  What else is the point of keeping tack of this data?

If you believe an injury to death was due to a medical facilities commitment of a 'never event' we may be able to help you.  We have successfully prosecuted may of the above situations on behalf of our clients.  For a free, confidential consultation give my office a call toll-free (888) 424-5757. Put our experience to work for you!

Related

Bed Sore FAQ

Nursing Home Injury Laws

Pressure Sore Injuries

Temp Workers Becoming An Increasing Threat To Nursing Home Patients' Safety

As if we need another reason to be concerned over nursing home patient safety, an article in the L.A. Times on temporary nurses in hospitals and nursing homes will surely make you cringe.  A desire to run a streamlined operation and the inherent uncertainly of required staffing levels has resulted in a booming temporary staffing industry-- in particular with nurses.

Unregulated and widely unknown, there are an estimated 3,000 to 6,000 temp. agencies in what is believed to be an industry that takes in more than $4 billion per year--- and growing.  

Though there are certainly many highly qualified and responsible nurses who eagerly accept jobs via temp agencies due to the flexibility and generous pay and benefits, there is a noticeable group of nurses working at temp companies that pose an immediate threat to patients.

An investigation by the non-profit group ProPublica and the Los Angels Times, found many nurses were hired without any background or license checks.  In particular, the investigation revealed nurses who had many problems with prior jobs, caring for the sick and elderly.  

  • Temp firms hired nurses with criminal backgrounds including: prostitution, stealing drugs and possession of cocaine
  • Nurses who had their licenses suspended or restricted in other states were hired by temp firms
  • Even after medical facilities continually complained about a nurses performance (nurses who made errors and fell asleep on the job), the nurse was placed at another facility
  • Nurses who were terminated at one agency were quickly hired by another one without any questioning as to why they left the first agency

No surprise, but it always comes down to money

The lack of industry regulation, a national nursing shortage and easy profits (most temp agencies get paid a substantial percentage of the workers salary) does nothing to discourage people with no nursing or health care knowledge to the field.

Our sick and elderly deserve better.  Patients can and should expect that the person who is caring for them is more than a warm body.  Facilities must begin to demand that the full background checks be conducted on the fresh faces working in their facilities.  On a regional and national level, elected officials must propose legislation to regulate this growing industry.  Unfortunately, until these changes are made, we will continue to see preventable errors contribute to injury and death of patients. 

Resources:

Temp firms a magnet for unfit nurses, With scant regulation and some agencies' poor screening, workers can hopscotch from job to job. L.A. Times, December 6, 2009

Health Care Worker Registry, Nursing Homes Abuse Blog, June 27, 2008

Bye Bye Criminals, Nursing Homes Abuse Blog, June 1, 2008

Failure To Conduct Adequate Pre-Employment Criminal Background Search Costs Assisted Living Facility $750,000, Nursing Homes Abuse Blog, June 5, 2009

One year after the implementation of the Medicare nursing home rating system, where do we stand?

Hard to believe, but its been almost a year since Medicare unveiled Nursing Home Compare.  Praised or criticized, most agencies that represent nursing home operators or consumers have at least come to accept it as a permanent fixture for families looking for information on facilities.

If you haven't heard, Nursing Home Compare uses a five-star rating system (5 stars = much above average, 1 star = much below average) to evaluate approximately 15,700 nursing homes across the country that receive government funding.  Centers for Medicare Services (CMS) collects data and rates each facility based on standardized categories such as: staffing levels, incidence of bed sores, fire safety and health inspections conducted by state surveyors.

The inherent variances that accompany how data is collected and differences among individual states method of reporting, does complicate the standardized rating process.  Consequently, it can be difficult to generalize and say that all facilities within a particular category are good or bad, but the ratings do help to provide some individuals and families quickly collect information from a variety of facilities in important categories. 

An article from Scripps News, further demonstrates the value of the rating system.  After reviewing the data, a Scripps analysis made the following particularly helpful conclusions:

  • Facilities operated by for-profit organizations tended to have lower ratings than not-for-profit institutions;
  • Institutions with higher nurse-to-patient ratios generally had higher ratings;
  • Long-term care facilities with more than 100 beds tended to have lower scores for all categories;
  • Nursing homes located in Southern states generally had lower ratings, while Northeastern facilities tended to achieve higher scores; and
  • Slightly more than 20% of U.S. nursing homes regularly received the lowest ratings, while 12% to 13% received the highest score.
     

According to Thomas Hamilton, the director of the survey and certification group at CMS and leader of the design team for the Nursing Home Compare website, views the site as a starting point for families. 

"Our hope is that families will use the system to look at nursing homes near where they live and compare quality ratings within their state.  But they should consider it only a starting point." "Once they pare down the list, they should print out the information and take it with them when they visit the families and other people who might be familiar with the home."

I agree that Nursing Home Compare can be a valuable part in selecting a facility that meets the needs of the individual.  However, no website-- however detailed-- can take the place of a visit to the facility so the family can see for themselves what the facility is like.  I strongly urge, family members to visit facilities at least two times-- one announced visit and one unannounced visit before making a determination.

Secondly, we can only hope that the public ratings will act as an incentive for poorly performing facilities to improve their care.  Just as the public will likely shy way from one-starred facilities, what type of nursing home operator really wants to be publicly known as a poorly performing facility?

Related Nursing Homes Abuse Blog Entries:

What Is It Like To Live In A 1-Starred Nursing Home?

Nursing Homes Notified Of Their 'Five Star' Ratings Today

Attorney General Lays Out Guidelines For Selection Of Nursing Homes & Assisted Living Facilities

When It Comes To Governmental Oversight, Assisted Living Residents Are On Their Own

Wrongful Death Lawsuit Claims Nursing Home Negligently Administered Allergy Inducing Drugs To Patient

The Estate of a deceased nursing home patient has filed a wrongful death lawsuit against the facility where she died and other parties who allegedly contributed to her death.  The crux of the lawsuit alleges that the staff and physicians at the nursing home failed to note the woman's allergy to medications containing Sulfonamide, a common ingredient in antibiotic medications such as Bactrim.

After the the staff at the nursing home began administering Bactrim, the woman began to experience a severe reaction on her skin.  According to the lawsuit, 

"the plaintiff's decedent sustained a severe reaction to the administration of Bactrim, D.S., she developed multiple large open areas in the skin over large portions of her body, portions of her skin sloughed off; the skin over her entire body became 'tented' and she developed red blistering over the back of her neck and back and she developed toxic epidermal necroysis, causing her skin to slough off, she lost 55% of her active skin, she had a positive Nikolsky sign, she had whole body erythema, lesions, blistering and sloughing"

The lawsuit has been filed against 17 different defendants, including Atrium Health Care and Rehabilitation Center in St. Clair County Circuit Court (Illinois).  The lawsuit seeks $1.9 million.

Toxic epidermal necroysis following the administration of Bactrim?

Sounds like this woman was suffering the effects of Stevens Johnson Syndrome.  Stevens-Johnson Syndrome (“SJS”) is a systemic disorder that affects the skin and mucous membranes, usually caused by a severe drug reaction.

SJS often begins with flu-like symptoms (fever, sore throat, cough, burning eyes), then progresses to red or purple rashes and blisters (photos), especially around the mouth, nose, eyes. These symptoms eventually lead to skin sloughing (the shedding of the top layer of skin) because of cell death. Some patients with extreme cases of SJS appear as though they were severely burned due to the extensive skin loss.

Although at least from the allegations in the complaint, this facility failed to note this woman's allergies, I'm sure they also failed to monitor the severe skin reaction and notify the woman's physician about the change in her condition. 

Read more about this wrongful death lawsuit here.

Related:

Medications Commonly Prescribed To Nursing Home Patients May Cause Stevens Johnson Syndrome

Nursing Home Patient Sustains Serious Burns After Smoking In His Bed

A nursing home patient, connected to an oxygen line, sustained serious burns to his face and after his cigarette ignited the nasal line and the bed in which he was laying. The incident took place at Summit Park Nursing Home in New York.  Nurses were able to extinguish the fire before the man sustained more serious burns to other parts of his body.  

Read more about this case involving smoking-related burns here.

My take on this:

Nursing homes need to create and implement smoking policies to cut-down on situations such as this.  Most smoking policies forbid patients from smoking in their rooms primarily due to the difficulty supervising them and the inherent risk of falling asleep while smoking.  In this case, hopefully the New York Department of Health will investigate this matter so similar smoking-related injuries can be avoided.

Related Nursing Homes Abuse Blog Entries:

Unsupervised Nursing Home Resident Dies From Burns 

Maximum Fine Levied Against Nursing Home For Failing To Supervise Resident While Smoking

Smoking-Related Fires Are A Real Threat To Nursing Home Patients. Is It Time To Put Out The Fire?

Use Of Reglan Has Been Linked To Development Of Tardive Dyskinesia Or Abnormal Muscle Spasms

My office frequently gets contacted by concerned family members who may be unable to specify the exact type of error and facility made, but nonetheless they have a clear belief that their loved one's condition has changed for the worse due to improper care or taking an dangerous drug.  

Recently we were contacted by the family of a lady who within several months of taking Reglan Tablets, began to develop severe muscle spasms in her face.  We soon found out that the staff physician had prescribed Reglan several months before the spasms started.

Reglan (generic name – metoclopramide) speeds up the movement of the stomach muscles, which increases the rate at which the stomach empties into the intestines. This prescription drug is used to treat gastrointestinal disorders including heartburn caused by gastroesophageal reflux disorder (GERD), diabetic gastroparesis (stomach does not contract), and to prevent nausea and vomiting caused by cancer chemotherapy and surgery.

Reglan can cause serious side effects including:

  • Tardive Dyskinesia - abnormal muscle movements (see “Black Box Warning” below)
  • Uncontrolled spasms of your face and neck muscles, or muscles of your body, arms, and legs (dystonia)
  • Depression, thoughts about suicide, and suicide
  • Neuroleptic Malignant Syndrome (NMS) –
  • Parkinsonism – condition similar to Parkinson’s, symptoms include slight shaking, body stiffness, trouble moving or keeping your balance

The FDA's Black Box Warning On Reglan

The FDA has recently required that manufacturers of metoclopramide add a “black box” warning about the risk of its long-term or high-dose use. The black box warning is the FDA’s strongest warning for drugs.

According to the FDA, more than 2 million Americans use drugs that contain metoclopramide (including Reglan tablets, Reglan oral disintegrating tablets, metoclopramide oral solution, and Reglan injection). Following this new warning, the FDA advises that chronic metoclopramide therapy should be avoided in all but rare cases where the benefits outweigh the risks.

Chronic use of metoclopramide has been linked to tardive dyskinesia, which may include involuntary, repetitive, and purposeless movements of the body (including grimacing, lip smacking, tongue protrusion, eye blinking, or rapid leg and arm movements). These symptoms are rarely reversible and there is no known treatment; although, in some patients, symptoms may lessen once metoclopramide treatment is stopped.

The risk of development of tardive dyskinesia is directly related to the length of time a patient is taking metoclopramide and the number of doses taken. Elderly patients are among the greatest at risk, especially older women and patients who have been on the drug for a long time. Therefore, extreme caution should be taken in prescribing Reglan to elderly nursing home residents. Your chances for getting tardive dyskinesia go up:

  • The longer you take Reglan and the more Reglan you take (you should not take raglan for more than 12 weeks)
  • If you are older, especially if you are a woman
  • If you have diabetes

Nursing homes should immediately evaluate all residents who are currently taking Reglan in order to determine whether continued Reglan treatment is necessary and beneficial in light of the FDA warning.

If you believe that your loved one, suffered an injury after taking Reglan, we would honor the opportunity to speak with you.  In certain situations, a lawsuit may be pursued against the drug manufacturer and the physician who was prescribing it at the time.  As will all of our cases, we prosecute drug-related claims on a contingency basis-- clients never pay any expenses out of their pocket.  (888) 424-5757

Resources:

FDA: FDA requires boxed warning and risk mitigation strategy for metoclopramide-containing drugs

National Institute of Neurological Disorders and Stroke: Tardive Dyskinesia

FDA: Reglan Medication Guide

About Jonathan Rosenfeld

Photo of Jonathan Rosenfeld

Jonathan Rosenfeld is a lawyer who represents people injured in nursing homes and long-term care facilities.   Jonathan has represented...

Read More

Subscribe

Add this blog to your feeds or subscribe by email using the form below

Concerned about a loved one? Talk with an attorney today.

Bed Sore FAQs

Frequently asked questions on bed sore prevention, treatment and legal rights of those who have been neglected.

View FAQs